The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 is happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
The author concludes that changing butter with margarine did not have any negative effect on customers since either they do not distinguish butter and margarine or they use similar term for both the margarine and butter. In first glance, the claim seems plausible but it is based on falsified assumptions and evidences which make the argument unconvincing.
My first objection to this argument is that how the author is sure about the number of dissatisfied customers? In fact, it is possible that the majority of customers did not complain about using margarine instead of butter just because in their food was not used any margarin e. Maybe they order foods which recipies did not consist of any butter ,so using margarine instead of butter did not have any effect on their foods. Moreover, it is not implausible that servers did not report most of complaints since they may feared from being punished. Therefore, there are many alternative explanations regarding the number of complaints that can be undermine the verifiability of the author's statistics.
Second, there may be another reasons that the customers did not complain about margarine. True, that there was no p margarine and butter in taste and name for some customers but it is probable that customers discerned that margarine was used in their food yet they prefered not to complain and instead they decided not to come back to the restaurant anymore. By considering this alternative explanation, we can conclude that using margarine had negative effect on our customers.
Third, this policy was occurred in southern areas, but there is no guarantee that customers in other regions have appetites as similar as those in south regions. Hence, implementing such plan may result in decrease in overall customers.
In conclusion, this argument and its reasoning is not convincing unless the author provides cogent evidence about types of foods, the level of servers ' honesty and the measure of similarity between people's appetites in different regions . Moreover , had the author presents reliable statistics about the total number of customers in south's restaurant before and after using margarine, the argument would become more convincing.
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Comments
e-rater score report
Attribute Value Ideal
Final score: 4.0 out of 6
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 13 15
No. of Words: 353 350
No. of Characters: 1819 1500
No. of Different Words: 170 200
Fourth Root of Number of Words: 4.335 4.7
Average Word Length: 5.153 4.6
Word Length SD: 2.685 2.4
No. of Words greater than 5 chars: 134 100
No. of Words greater than 6 chars: 106 80
No. of Words greater than 7 chars: 85 40
No. of Words greater than 8 chars: 56 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 27.154 21.0
Sentence Length SD: 12.871 7.5
Use of Discourse Markers (%): 0.846 0.12
Sentence-Text Coherence: 0.374 0.35
Sentence-Para Coherence: 0.374 0.50
Sentence-Sentence Coherence: 0.082 0.07
Number of Paragraphs: 1 5
Grammar and spelling errors:
Line 1, column 140, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ers since either they do not distinguish butter and margarine or they use similar...
^^
Line 1, column 331, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ied assumptions and evidences which make the argument unconvincing. My first obj...
^^
Line 2, column 316, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e. Maybe they order foods which recipies did not consist of any butter ,so using ...
^^
Line 2, column 347, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
... recipies did not consist of any butter ,so using margarine instead of butter di...
^^
Line 2, column 385, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...er ,so using margarine instead of butter did not have any effect on their foods. ...
^^
Line 2, column 487, Rule ID: MOST_SOME_OF_NNS[1]
Message: After 'most of', you should use 'the' ('most of the complaints') or simply say ''most complaints''.
Suggestion: most of the complaints; most complaints
...implausible that servers did not report most of complaints since they may feared from being punis...
^^^^^^^^^^^^^^^^^^
Line 2, column 532, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...of complaints since they may feared from being punished. Therefore, there are man...
^^
Line 2, column 683, Rule ID: POSSESIVE_APOSTROPHE[2]
Message: Possible typo: apostrophe is missing. Did you mean 'authors'' or 'author's'?
Suggestion: authors'; author's
...n be undermine the verifiability of the authors statistics. Second, there may be anoth...
^^^^^^^
Line 3, column 95, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... did not complain about margarine. True, that there was no p margarine and butter...
^^
Line 3, column 256, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ed that margarine was used in their food yet they prefered not to complain and ...
^^
Line 3, column 275, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...as used in their food yet they prefered not to complain and instead they decided...
^^^
Line 4, column 124, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ustomers in other regions have appetites as similar as those in south regions. He...
^^
Line 4, column 216, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...menting such plan may result in decrease in overall customers. In conclusion, th...
^^
Line 5, column 99, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...incing unless the author provides cogent evidence about types of foods, the level...
^^
Line 5, column 152, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...out types of foods, the level of servers honesty and the measure of similarity be...
^^
Line 5, column 217, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... of similarity between peoples appetites in different regions . Moreover , had t...
^^
Line 5, column 231, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... between peoples appetites in different regions . Moreover , had the author pres...
^^
Line 5, column 240, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...peoples appetites in different regions . Moreover , had the author presents rel...
^^
Line 5, column 250, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...etites in different regions . Moreover , had the author presents reliable stati...
^^
Line 5, column 276, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ons . Moreover , had the author presents reliable statistics about the total numb...
^^
Transition Words or Phrases used:
but, first, hence, if, may, moreover, regarding, second, so, therefore, third, in conclusion, in fact
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 16.0 19.6327345309 81% => OK
Auxiliary verbs: 6.0 12.9520958084 46% => OK
Conjunction : 14.0 11.1786427146 125% => OK
Relative clauses : 13.0 13.6137724551 95% => OK
Pronoun: 33.0 28.8173652695 115% => OK
Preposition: 48.0 55.5748502994 86% => OK
Nominalization: 7.0 16.3942115768 43% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1855.0 2260.96107784 82% => OK
No of words: 353.0 441.139720559 80% => More content wanted.
Chars per words: 5.25495750708 5.12650576532 103% => OK
Fourth root words length: 4.33454660006 4.56307096286 95% => OK
Word Length SD: 2.75691048918 2.78398813304 99% => OK
Unique words: 181.0 204.123752495 89% => More unique words wanted.
Unique words percentage: 0.512747875354 0.468620217663 109% => OK
syllable_count: 587.7 705.55239521 83% => OK
avg_syllables_per_word: 1.7 1.59920159681 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 4.96107784431 141% => OK
Article: 4.0 8.76447105788 46% => OK
Subordination: 0.0 2.70958083832 0% => More adverbial clause wanted.
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 4.0 4.22255489022 95% => OK
Performance on sentences:
How many sentences: 14.0 19.7664670659 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 25.0 22.8473053892 109% => OK
Sentence length SD: 54.9784744519 57.8364921388 95% => OK
Chars per sentence: 132.5 119.503703932 111% => OK
Words per sentence: 25.2142857143 23.324526521 108% => OK
Discourse Markers: 7.21428571429 5.70786347227 126% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 20.0 5.25449101796 381% => Less language errors wanted.
Sentences with positive sentiment : 5.0 8.20758483034 61% => OK
Sentences with negative sentiment : 7.0 6.88822355289 102% => OK
Sentences with neutral sentiment: 2.0 4.67664670659 43% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.101410691948 0.218282227539 46% => OK
Sentence topic coherence: 0.0363495681725 0.0743258471296 49% => OK
Sentence topic coherence SD: 0.0330102863207 0.0701772020484 47% => Sentences are similar to each other.
Paragraph topic coherence: 0.0613209836106 0.128457276422 48% => OK
Paragraph topic coherence SD: 0.0270923789659 0.0628817314937 43% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 15.9 14.3799401198 111% => OK
flesch_reading_ease: 37.64 48.3550499002 78% => OK
smog_index: 8.8 7.1628742515 123% => OK
flesch_kincaid_grade: 14.2 12.197005988 116% => OK
coleman_liau_index: 13.47 12.5979740519 107% => OK
dale_chall_readability_score: 8.45 8.32208582834 102% => OK
difficult_words: 80.0 98.500998004 81% => More difficult words wanted.
linsear_write_formula: 13.5 12.3882235529 109% => OK
gunning_fog: 12.0 11.1389221557 108% => OK
text_standard: 14.0 11.9071856287 118% => OK
What are above readability scores?
---------------------
Rates: 75.0 out of 100
Scores by essay e-grader: 4.5 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.