You bought a TV a week ago when you go home, you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.Write a letter to the company and in your letter1.Introduce yourself2.Explain th

Dear Sir or Madam,

I am student, and a resident of Akash Colony, New Srita Vihar, Delhi. The purpose of penning down this missive is to complaint about pathetic customer service experience from your company.

I purchased a new television model "AF1234", from a electronic shop named "ABC Electronic" in Akash Vihar. I was jubilant, because I purchased it as a gift for my family , from my internship pay on last week, specifically 5th of January. But when I reached home and tried to run TV it did not start. I tried to change the plug and batteries of remote, however It was working fine at the shop when they tested it before the purchase.

The Television is under warranty, so tried to reach the local customer care of the company by call to report my issue, they registered my complain but did not provide any solution and said I should ask the shop owner about it, although owner said it was tested before purchase, so for this particular problem, the issue could be analysed only by companies assistance.

I need you to take some stringent action in this matter as soon as possible.

Your Sincerely,
ABC

Votes
Average: 8.9 (1 vote)
Essays by the user:

Grammar and spelling errors:
Line 5, column 12, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...rience from your company. I purchased a new television model 'AF1234&apos...
^^
Line 5, column 62, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
...levision model 'AF1234', from a electronic shop named 'ABC Electro...
^
Line 5, column 191, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...e I purchased it as a gift for my family , from my internship pay on last week, sp...
^^
Line 7, column 347, Rule ID: POSSESIVE_APOSTROPHE[2]
Message: Possible typo: apostrophe is missing. Did you mean 'companies'' or 'company's'?
Suggestion: companies'; company's
...em, the issue could be analysed only by companies assistance. I need you to take some...
^^^^^^^^^

Transition Words or Phrases used:
but, however, if, so

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 954.0 937.175257732 102% => OK
No of words: 197.0 206.0 96% => OK
Chars per words: 4.84263959391 4.54256449028 107% => OK
Fourth root words length: 3.74642080493 3.78020617076 99% => OK
Word Length SD: 2.89425227917 2.54303337028 114% => OK
Unique words: 128.0 127.690721649 100% => OK
Unique words percentage: 0.649746192893 0.622605031667 104% => OK
syllable_count: 300.6 290.88556701 103% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 92.7170127023 44.8134815571 207% => The lengths of sentences changed so frequently.
Chars per sentence: 106.0 76.5299724578 139% => OK
Words per sentence: 21.8888888889 16.8248392259 130% => OK
Discourse Markers: 2.22222222222 4.34317383033 51% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.134532348537 0.216113520407 62% => OK
Sentence topic coherence: 0.0522130015531 0.0766984524023 68% => OK
Sentence topic coherence SD: 0.0433769344884 0.0603063233224 72% => OK
Paragraph topic coherence: 0.0755724327765 0.12726935374 59% => OK
Paragraph topic coherence SD: 0.0312830604379 0.0580467560999 54% => OK

Essay readability:
automated_readability_index: 12.3 8.37731958763 147% => OK
flesch_reading_ease: 58.62 70.7449484536 83% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 10.3 7.45979381443 138% => OK
coleman_liau_index: 10.79 8.71597938144 124% => OK
dale_chall_readability_score: 8.85 7.59969072165 116% => OK
difficult_words: 52.0 41.2886597938 126% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?

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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.