Dear Sir,
I am writing this letter to express my dissatisfaction with your telephonic complaint services for getting assistance to find out the lost items.
Yesterday, I was traveling back to my home from the central town bus station in the evening. After reaching home, I realized that my wallet is missing from my pocket. Consequently, I immediately called your 24/7 online help number and talk to one of your customer representatives. However, your staff was not wanting to act quickly on my problem which could be easily solved during the same time.
Moreover, your workers put me on hold for more than one hour and there were no updates or any instant messages on call during that call on hold time frame. As per the law, customers are kept on hold for only two minutes on call during any customer online service. After all this, I was informed that ticket number 020212 has been raised for my case and I will be getting some update on this ticket in four hours.
Nevertheless, I have not received any response from your unprofessional staff till now. I am extremely unhappy with your telephonic compliant services. Therefore, I would request you to please expedite investigating my case and come up with a solution as I have not got any updates for the past two days.
I am hoping to hear from you soon.
Yours sincerely,
Shwatank Bhasin
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Grammar and spelling errors:
Line 5, column 294, Rule ID: PROGRESSIVE_VERBS[1]
Message: This verb is normally not used in the progressive form. Try a simple form instead.
...omer representatives However your staff was not wanting to act quickly on my problem which coul...
^^^^^^^^^^^^^^^
Line 5, column 388, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ld be easily solved during the same time Moreover your workers put me on hold for...
^^^^^
Line 7, column 1, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Moreover,
... easily solved during the same time Moreover your workers put me on hold for more th...
^^^^^^^^
Transition Words or Phrases used:
besides, consequently, however, if, moreover, so, therefore, thus, after all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 7.48453608247 160% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 38.0 26.3917525773 144% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 1226.0 937.175257732 131% => OK
No of words: 264.0 206.0 128% => OK
Chars per words: 4.64393939394 4.54256449028 102% => OK
Fourth root words length: 4.03089032464 3.78020617076 107% => OK
Word Length SD: 2.56982382477 2.54303337028 101% => OK
Unique words: 157.0 127.690721649 123% => OK
Unique words percentage: 0.594696969697 0.622605031667 96% => OK
syllable_count: 392.4 290.88556701 135% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 4.0 9.13402061856 44% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 1.0 12.6804123711 8% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 264.0 16.3608247423 1614% => The Avg. Sentence Length is relatively long.
Sentence length SD: 0.0 44.8134815571 0% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 1226.0 76.5299724578 1602% => Less chars_per_sentence wanted.
Words per sentence: 264.0 16.8248392259 1569% => Less words per sentence wanted.
Discourse Markers: 76.0 4.34317383033 1750% => Less transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 0.0 7.41237113402 0% => More positive sentences wanted.
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.201443618758 0.216113520407 93% => OK
Sentence topic coherence: 0.201443618758 0.0766984524023 263% => Sentence topic similarity is high.
Sentence topic coherence SD: 0.0 0.0603063233224 0% => Sentences are similar to each other.
Paragraph topic coherence: 0.126971518298 0.12726935374 100% => OK
Paragraph topic coherence SD: 0.0463182809711 0.0580467560999 80% => OK
Essay readability:
automated_readability_index: 132.4 8.37731958763 1580% => Automated_readability_index is high.
flesch_reading_ease: -188.02 70.7449484536 -266% => Flesch_reading_ease is low.
smog_index: 0.0 3.82989690722 0% => Smog_index is low.
flesch_kincaid_grade: 105.1 7.45979381443 1409% => Flesch kincaid grade is high.
coleman_liau_index: 11.11 8.71597938144 127% => OK
dale_chall_readability_score: 20.02 7.59969072165 263% => Dale chall readability score is high.
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 56.0 8.62886597938 649% => Linsear_write_formula is high.
gunning_fog: 107.6 8.54432989691 1259% => Gunning_fog is high.
text_standard: 56.0 8.15463917526 687% => The average readability is very high. Good job!
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.