Dear Sir or Madam,
I am writing to you regarding some discrepancies in my Star hub phone bill for the last month. I was going through the itemized bills for the previous months to figure out the reasons for an exorbitant increase. Thus, I realized that I have been charged for some calls that I have not made at all.
I am a Star hub customer for almost a decade now and have never faced any such issues before. Firstly, while going through the statement, there are a total of 3 disputed charges for the calls made to Dubai. Secondly, these calls are made during wee hours on 31st March 2021. It is quite unlikely for me to make any calls during this time nor there was any emergency in my family. Also, I noticed these calls are made to Dubai for almost few hours. As I have no relative or family member residing in this country to talk for hours, this made me quite suspicious that my phone has either been hacked or misused by someone. Therefore, I would like you to investigate this matter immediately. This is definitely crucial for your reputation in the long run. In addition, I expect an immediate waiver of these three amounts from my bill so that I can pay the correct amount promptly.
Looking forward for your response at the earliest.
Yours faithfully,
Nur Amirah
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Grammar and spelling errors:
Line 5, column 151, Rule ID: THERE_RE_MANY[3]
Message: Possible agreement error. Did you mean 'totals'?
Suggestion: totals
...oing through the statement, there are a total of 3 disputed charges for the calls mad...
^^^^^
Transition Words or Phrases used:
also, first, firstly, look, regarding, second, secondly, so, therefore, thus, while, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1066.0 937.175257732 114% => OK
No of words: 233.0 206.0 113% => OK
Chars per words: 4.57510729614 4.54256449028 101% => OK
Fourth root words length: 3.90696013833 3.78020617076 103% => OK
Word Length SD: 2.42666576524 2.54303337028 95% => OK
Unique words: 143.0 127.690721649 112% => OK
Unique words percentage: 0.613733905579 0.622605031667 99% => OK
syllable_count: 336.6 290.88556701 116% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 35.4372829151 44.8134815571 79% => OK
Chars per sentence: 76.1428571429 76.5299724578 99% => OK
Words per sentence: 16.6428571429 16.8248392259 99% => OK
Discourse Markers: 6.85714285714 4.34317383033 158% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.356801186153 0.216113520407 165% => OK
Sentence topic coherence: 0.12101910027 0.0766984524023 158% => OK
Sentence topic coherence SD: 0.0479077890787 0.0603063233224 79% => OK
Paragraph topic coherence: 0.240056238565 0.12726935374 189% => OK
Paragraph topic coherence SD: 0.0691358532152 0.0580467560999 119% => OK
Essay readability:
automated_readability_index: 8.5 8.37731958763 101% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 8.99 8.71597938144 103% => OK
dale_chall_readability_score: 7.75 7.59969072165 102% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.