To the customer service department,
My name is Jim and I bought a Lenove laptop in a retailer store in 3rd street, A city on 3 October 2016. The computer function normally during those 5 months; nonetheless, it showed no image on screen but a blank of gray two days ago. After a click on the start button, the screen lights up with a bright screen of Windows and shortly after that, maybe 2 or 3 seconds, it turns to a blank gray screen on matter what button I click.
I took the laptop to the shop I bought if from and a staff told me that he cannot fix of replace it for me because the shop is merely a retailer, not in charge of after sale service. Besides, he refered me to contact the customer service department of Lenove headquarter. Therefore, here I am.
I would like a replacement of the defective laptop. According to the agreement of after sale service, a laptop with internal problem can be replaced with a new one as long as it is in one year period from the date it was brought. I hope to hear your reply soon.
Yours faithfully,
Jim Pan
- IELTS 10 Test 1 Writing Task 1 - Academic 11
- TPO-08 - Independent Writing Task Do you agree or disagree with the following statement? Television advertising directed towards young children (aged two to five) should not be allowed.Use specific reasons and examples to support your answer. 60
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- The chart below shows the different levels of post-school qualifications in Australia and the proportion of men and women who held them in 1999. 73
- TPO-05 - Independent Writing Task Do you agree or disagree with the following statement?People today spend too much time on personal enjoyment-doing things they like to do-rather than doing things they should do.Use specific reasons and examples to suppo 68
Transition Words or Phrases used:
besides, but, if, may, nonetheless, second, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 869.0 937.175257732 93% => OK
No of words: 201.0 206.0 98% => OK
Chars per words: 4.32338308458 4.54256449028 95% => OK
Fourth root words length: 3.76529505866 3.78020617076 100% => OK
Word Length SD: 2.52640323369 2.54303337028 99% => OK
Unique words: 123.0 127.690721649 96% => OK
Unique words percentage: 0.611940298507 0.622605031667 98% => OK
syllable_count: 268.2 290.88556701 92% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Interrogative: 0.0 0.360824742268 0% => OK
Article: 4.0 0.824742268041 485% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => OK
Sentence length: 20.0 16.3608247423 122% => OK
Sentence length SD: 65.8698717169 44.8134815571 147% => OK
Chars per sentence: 86.9 76.5299724578 114% => OK
Words per sentence: 20.1 16.8248392259 119% => OK
Discourse Markers: 5.7 4.34317383033 131% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.15204000463 0.216113520407 70% => OK
Sentence topic coherence: 0.0518891522467 0.0766984524023 68% => OK
Sentence topic coherence SD: 0.0463621771255 0.0603063233224 77% => OK
Paragraph topic coherence: 0.0994155796119 0.12726935374 78% => OK
Paragraph topic coherence SD: 0.029496017831 0.0580467560999 51% => OK
Essay readability:
automated_readability_index: 9.0 8.37731958763 107% => OK
flesch_reading_ease: 76.56 70.7449484536 108% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 7.78 8.71597938144 89% => OK
dale_chall_readability_score: 7.61 7.59969072165 100% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.