you recently bought a piece of equipment for your kitchen but it did not work. you phoned the shop but no action was taken.Write a letter to the shop manager.In your letter1. Describe the problem with the equipment2. Explain what happened when you phoned

Dear Mr,

I am Adam one of you regular customers. I am writing this letter with regard to my complaint about the refrigerator that I had purchase from your shop last month.

As you might remember, I had purchased a side by side LG refrigerator model 'AWE10'. The day after, your workers delivered that to my home. Oddly enough, they did not let me to check that appliance prior to leave and persistently claim that it is without any defect. A couple of hours later, I plugged it in, but surprisingly it didn’t start functioning.

After this incident, I immediately called your shop to inform your service assistant about this issue. Though he promised me to get to my home to resolve this problem as soon as possible, he has not only appeared until now, but he did not call me.

Therefore, I appreciate if you do something with respect to this issue. As you confirmed, this product is guaranteed by your shop, so it would be wise if you take action at your earliest.

I am looking forward to hearing from you soon.

Yours sincerely,

Adam

Votes
Average: 9.1 (3 votes)
Essays by the user:

Grammar and spelling errors:
Line 6, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...y claim that it is without any defect. After this incident, I immediately calle...
^^^
Line 15, column 5, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...m you soon. Yours sincerely, Adam
^^^^

Transition Words or Phrases used:
but, if, look, so, therefore, with regard to, with respect to

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 42.0 32.9175257732 128% => Less pronouns wanted
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 800.0 937.175257732 85% => OK
No of words: 172.0 206.0 83% => More content wanted.
Chars per words: 4.6511627907 4.54256449028 102% => OK
Fourth root words length: 3.62144681703 3.78020617076 96% => OK
Word Length SD: 2.5912497846 2.54303337028 102% => OK
Unique words: 112.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.651162790698 0.622605031667 105% => OK
syllable_count: 242.1 290.88556701 83% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Interrogative: 0.0 0.360824742268 0% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 37.2749445017 44.8134815571 83% => OK
Chars per sentence: 72.7272727273 76.5299724578 95% => OK
Words per sentence: 15.6363636364 16.8248392259 93% => OK
Discourse Markers: 5.54545454545 4.34317383033 128% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.249557749243 0.216113520407 115% => OK
Sentence topic coherence: 0.0974304985911 0.0766984524023 127% => OK
Sentence topic coherence SD: 0.0634005522068 0.0603063233224 105% => OK
Paragraph topic coherence: 0.138596347917 0.12726935374 109% => OK
Paragraph topic coherence SD: 0.0703290322332 0.0580467560999 121% => OK

Essay readability:
automated_readability_index: 8.3 8.37731958763 99% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.39 8.71597938144 108% => OK
dale_chall_readability_score: 8.05 7.59969072165 106% => OK
difficult_words: 40.0 41.2886597938 97% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?

---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.