You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter
• Describe the problem with the equipment
• Explain what happened when you phone the shop
• Say what you would like the manager to do.
Dear Sir/Madam,
I am writing to express my dissatisfaction with your service for the refrigerator that I purchased recently. Two days ago, I purchased a Samsung Refrigerator with model number XTL100. However, to my utter disappointment, it did not turn on when connected to the power supply. The device did not turn on after delivery and although I called your customer service center immediately, there was no response. The light bulbs did not glow up and the fridge started making weird noise.
Fearing damage to power supply, I disconnected it and immediately rang up your customer service. I tried calling multiple times but no one picked up the call. Also, I attempted to reach out to your staff Mr.Shah who was very arrogant and did not bother to listen.
I request you to please register this as a complaint and provide replacement at the earliest. Also, i suggest you to update your contact numbers and instruct your employees on handling customers. I am hoping the issue gets resolved by Tomorrow. Looking forward for a positive reply.
Yours faithfully
Priya Santhanam
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-25 | Yasir Ali | 73 | view |
| 2019-12-21 | PALAK AHUJA | 78 | view |
| 2019-12-07 | sudheerssmg | 78 | view |
| 2019-09-13 | toastedhead | 87 | view |
| 2019-06-06 | shaina.raphela | 89 | view |
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Grammar and spelling errors:
Line 5, column 208, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Shah
...attempted to reach out to your staff Mr.Shah who was very arrogant and did not bothe...
^^^^
Line 7, column 101, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...vide replacement at the earliest. Also, i suggest you to update your contact numb...
^
Transition Words or Phrases used:
also, but, however, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 916.0 937.175257732 98% => OK
No of words: 180.0 206.0 87% => More content wanted.
Chars per words: 5.08888888889 4.54256449028 112% => OK
Fourth root words length: 3.66284150148 3.78020617076 97% => OK
Word Length SD: 2.90966885393 2.54303337028 114% => OK
Unique words: 119.0 127.690721649 93% => More unique words wanted.
Unique words percentage: 0.661111111111 0.622605031667 106% => OK
syllable_count: 278.1 290.88556701 96% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 29.7876111017 44.8134815571 66% => OK
Chars per sentence: 70.4615384615 76.5299724578 92% => OK
Words per sentence: 13.8461538462 16.8248392259 82% => OK
Discourse Markers: 2.15384615385 4.34317383033 50% => More transition words/phrases wanted.
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 7.0 1.49484536082 468% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.206554786401 0.216113520407 96% => OK
Sentence topic coherence: 0.0629055418629 0.0766984524023 82% => OK
Sentence topic coherence SD: 0.0435148822942 0.0603063233224 72% => OK
Paragraph topic coherence: 0.125653667838 0.12726935374 99% => OK
Paragraph topic coherence SD: 0.0279704304451 0.0580467560999 48% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.5 8.37731958763 113% => OK
flesch_reading_ease: 66.74 70.7449484536 94% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 11.65 8.71597938144 134% => OK
dale_chall_readability_score: 9.19 7.59969072165 121% => OK
difficult_words: 56.0 41.2886597938 136% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.