writing a letter to complaint about a holiday.
Dear Sir/ Madam,
I am writing this letter to express my disappointment with the quality of service from your company. I booked online a package tour on the website of your company but unfortunately, the adventure holiday did not live up to my expectations and did not reflect the description on your advertisement.
According to your advertisement, you claimed that there would be a variety of activities every day for me to choose. However, in reality, there was merely a choice of two. On 8 days, neither windsurfing nor sailing was offered and the other guests feeling extremely dissatisfied.
Furthermore, we were thoroughly disgusted with the three-day camping expedition completely failed. It is undeniable that the weather is unpredictable; nevertheless, your company cannot take it as the reason for this failure. As an experienced holiday company, you must have had some backup plans to make provision against possible problems.
Added to this, Mr. John, the coach, did not fulfill his responsibility and tackle the issues tactfully. Additionally, he was unable to promote group solidarity; consequently, some problems arose and caused dissatisfaction among people.
Another complaint concerns the hotel services which were not what I had been led to expect from your brochure. Instead of staying in comfortable hotel with double rooms or remarkable facilities, I was put in a youth hostel which was far away from Wildside Hall. That was seven miles away and we had no transport. To make the matter worse, the facilities at hostel were equally disappointing with table tennis and a pack of card without swimming pool, library or sauna as on your advertisement. In addition, the quality of food was very unsatisfactory. I must express my concern about the fact that the variety of food offered by the restaurant was very low.
I feel strongly that the description of the advertisement on your website should be changed as it totally inaccurate and misleading. I would very much like to hear from your reactions to all this, and I expect receiving an apology and substantial refund from your company.
I look forward to a swift solution to this matter.
Yours faithfully,
Jennifer Clara.
Grammar and spelling errors:
Line 1, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/ Madam, I am writing this letter to express my d...
^^^
Line 3, column 182, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e was merely a choice of two. On 8 days, neither windsurfing nor sailing was offe...
^^
Line 6, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...d caused dissatisfaction among people. Another complaint concerns the hotel ser...
^^^
Line 7, column 660, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...offered by the restaurant was very low. I feel strongly that the description of ...
^^^^^^
Line 9, column 134, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...s it totally inaccurate and misleading. I would very much like to hear from your ...
^
Line 10, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... substantial refund from your company. I look forward to a swift solution to thi...
^
Line 11, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ution to this matter. Yours faithfully, Jennifer Clara.
^^^
Line 12, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...r. Yours faithfully, Jennifer Clara.
^^^
Transition Words or Phrases used:
but, consequently, furthermore, however, if, look, nevertheless, so, i feel, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 16.0 7.0 229% => Less to be verbs wanted.
Auxiliary verbs: 6.0 1.00243902439 599% => Less auxiliary verb wanted.
Conjunction : 13.0 6.8 191% => OK
Relative clauses : 7.0 3.15609756098 222% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 43.0 5.60731707317 767% => Less pronouns wanted
Preposition: 48.0 33.7804878049 142% => OK
Nominalization: 11.0 3.97073170732 277% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1855.0 965.302439024 192% => OK
No of words: 357.0 196.424390244 182% => Less content wanted.
Chars per words: 5.19607843137 4.92477711251 106% => OK
Fourth root words length: 4.34677393335 3.73543355544 116% => OK
Word Length SD: 3.11950259499 2.65546596893 117% => OK
Unique words: 215.0 106.607317073 202% => Less unique words wanted.
Unique words percentage: 0.602240896359 0.547539520022 110% => OK
syllable_count: 576.9 283.868780488 203% => syllable counts are too long.
avg_syllables_per_word: 1.6 1.45097560976 110% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 15.0 1.53170731707 979% => Less pronouns wanted as sentence beginning.
Article: 4.0 4.33902439024 92% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 6.0 3.36585365854 178% => OK
Performance on sentences:
How many sentences: 20.0 8.94146341463 224% => Too many sentences.
Sentence length: 17.0 22.4926829268 76% => The Avg. Sentence Length is relatively short.
Sentence length SD: 41.8237671665 43.030603864 97% => OK
Chars per sentence: 92.75 112.824112599 82% => OK
Words per sentence: 17.85 22.9334400587 78% => OK
Discourse Markers: 4.4 5.23603664747 84% => OK
Paragraphs: 7.0 3.83414634146 183% => Less paragraphs wanted.
Language errors: 8.0 1.69756097561 471% => Less language errors wanted.
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 11.0 1.13902439024 966% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 4.09268292683 98% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0794766357917 0.215688989381 37% => OK
Sentence topic coherence: 0.0185126961044 0.103423049105 18% => OK
Sentence topic coherence SD: 0.0351561808761 0.0843802449381 42% => Sentences are similar to each other.
Paragraph topic coherence: 0.0298028986869 0.15604864568 19% => OK
Paragraph topic coherence SD: 0.0431570871728 0.0819641961636 53% => OK
Essay readability:
automated_readability_index: 12.0 13.2329268293 91% => Automated_readability_index is low.
flesch_reading_ease: 54.22 61.2550243902 89% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 9.9 10.3012195122 96% => OK
coleman_liau_index: 12.58 11.4140731707 110% => OK
dale_chall_readability_score: 8.73 8.06136585366 108% => OK
difficult_words: 96.0 40.7170731707 236% => Less difficult words wanted.
linsear_write_formula: 11.5 11.4329268293 101% => OK
gunning_fog: 8.8 10.9970731707 80% => OK
text_standard: 9.0 11.0658536585 81% => OK
What are above readability scores?
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Maximum four paragraphs wanted.
It is not exactly right on the topic in the view of e-grader. Maybe there is a wrong essay topic.
Rates: 11.2359550562 out of 100
Scores by essay e-grader: 1.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.