Write a letter to the shop manager. In your letter:
describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses.
Dear Sir or Madam,
I wish to express my utter dissatisfaction both with the microwave oven which I bought from ‘The Kitchen Store’ from your Newton showroom on 27th April 2019 and the poor service that I received from your outlet. On using it for the first time, I found that the oven ran briefly and then stopped.
When I phoned your outlet to report the issue, Ms Angelina, who introduced herself as a receptionist, said that the shop can neither replace it nor offer me a refund! She advised me that it could be sent away for repair. She did not, however, give an assurance about how long a repair would take, and this was really disappointing.
As the oven clearly does not function as it should and therefore does not comply with the legal standards of product quality, I am writing to you to ask a full refund of the $198 retail price. I am hoping that you would either refund the money or replace the product. If I do not hear from you in the next seven days, I will have no other way than to complain to the Consumer Rights Authority.
I am looking forward to your prompt response.
Yours faithfully,
John Dunsworth
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-05-31 | BIBHU KALITA | 89 | view |
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Transition Words or Phrases used:
briefly, first, however, if, look, really, then, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 19.0 26.3917525773 72% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 945.0 937.175257732 101% => OK
No of words: 207.0 206.0 100% => OK
Chars per words: 4.5652173913 4.54256449028 100% => OK
Fourth root words length: 3.79308509922 3.78020617076 100% => OK
Word Length SD: 2.5263991592 2.54303337028 99% => OK
Unique words: 140.0 127.690721649 110% => OK
Unique words percentage: 0.676328502415 0.622605031667 109% => OK
syllable_count: 276.3 290.88556701 95% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 23.0 16.3608247423 141% => The Avg. Sentence Length is relatively long.
Sentence length SD: 71.6968928507 44.8134815571 160% => OK
Chars per sentence: 105.0 76.5299724578 137% => OK
Words per sentence: 23.0 16.8248392259 137% => OK
Discourse Markers: 6.44444444444 4.34317383033 148% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.146052354572 0.216113520407 68% => OK
Sentence topic coherence: 0.0540557996139 0.0766984524023 70% => OK
Sentence topic coherence SD: 0.0366446693808 0.0603063233224 61% => OK
Paragraph topic coherence: 0.0697723056977 0.12726935374 55% => OK
Paragraph topic coherence SD: 0.0518831566131 0.0580467560999 89% => OK
Essay readability:
automated_readability_index: 11.6 8.37731958763 138% => OK
flesch_reading_ease: 73.51 70.7449484536 104% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.52 8.71597938144 109% => OK
dale_chall_readability_score: 8.29 7.59969072165 109% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 18.0 8.62886597938 209% => Linsear_write_formula is high.
gunning_fog: 11.2 8.54432989691 131% => OK
text_standard: 12.0 8.15463917526 147% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.