write a letter of complaint about a banking services problem
Dear sir,
I am writing to express that I am very disappointed with the service of Agribank. I have paid the electricity bill through the banking authorization service to pay the electricity bill from my account, but unfortunately, the service was not up to my expectations.
At 9:00 am, November 4, 2021, I received a message from my bank about paying for the October electricity bill. The amount of electricity deducted from my account has exceeded the amount of the electricity bill noticed from the power company. First of all, I went to the power company to confirm my October electricity bill. Next, I went to Agribank to give feedback to the service team about the wrong deduction of the wrong amount. However, the matter did not resolve at this moment because they asked me to go back three times to consider the mistake of my false deducting money from your bank. And this is also the second time I got this problem from your bank.
I would appreciate it if your bank had another way to check carefully before deducting something from a customer's account. Please make sure this problem doesn't happen again. I would not like this issue to repeat to me or someone. You can contact me at 0855411247 or my email: ninhpham81@gmail.com to know more about this further. I hope that this problem will be solved promptly.
Yours faithfully,
Ninh Pham
Grammar and spelling errors:
Line 4, column 153, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: doesn't
... account. Please make sure this problem doesnt happen again. I would not like this iss...
^^^^^^
Line 4, column 296, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...411247 or my email: ninhpham81@gmail.com to know more about this further. I hope ...
^^
Transition Words or Phrases used:
also, but, first, however, if, second, so, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 10.5418719212 28% => More to be verbs wanted.
Auxiliary verbs: 4.0 6.10837438424 65% => OK
Conjunction : 4.0 8.36945812808 48% => More conjunction wanted.
Relative clauses : 2.0 5.94088669951 34% => More relative clauses wanted.
Pronoun: 36.0 20.9802955665 172% => Less pronouns wanted
Preposition: 38.0 31.9359605911 119% => OK
Nominalization: 2.0 5.75862068966 35% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1124.0 1207.87684729 93% => OK
No of words: 235.0 242.827586207 97% => OK
Chars per words: 4.7829787234 5.00649968141 96% => OK
Fourth root words length: 3.91531732006 3.92707691288 100% => OK
Word Length SD: 2.83752262212 2.71678728327 104% => OK
Unique words: 138.0 139.433497537 99% => OK
Unique words percentage: 0.587234042553 0.580463131201 101% => OK
syllable_count: 346.5 379.143842365 91% => OK
avg_syllables_per_word: 1.5 1.57093596059 95% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 4.6157635468 217% => Less pronouns wanted as sentence beginning.
Article: 3.0 1.56157635468 192% => OK
Subordination: 0.0 1.71428571429 0% => More adverbial clause wanted.
Conjunction: 2.0 0.931034482759 215% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 3.65517241379 27% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 14.0 12.6551724138 111% => OK
Sentence length: 16.0 20.5024630542 78% => The Avg. Sentence Length is relatively short.
Sentence length SD: 42.7696726426 50.4703680194 85% => OK
Chars per sentence: 80.2857142857 104.977214359 76% => OK
Words per sentence: 16.7857142857 20.9669160288 80% => OK
Discourse Markers: 3.92857142857 7.25397266985 54% => More transition words/phrases wanted.
Paragraphs: 3.0 4.12807881773 73% => More paragraphs wanted.
Language errors: 2.0 5.33497536946 37% => OK
Sentences with positive sentiment : 4.0 6.9802955665 57% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 2.75862068966 217% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 2.91625615764 137% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.18257447007 0.242375264174 75% => OK
Sentence topic coherence: 0.0629199528299 0.0925447433944 68% => OK
Sentence topic coherence SD: 0.0477869833201 0.071462118173 67% => OK
Paragraph topic coherence: 0.134014661025 0.151781067708 88% => OK
Paragraph topic coherence SD: 0.0303681333585 0.0609392437508 50% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.5 12.6369458128 75% => Automated_readability_index is low.
flesch_reading_ease: 63.7 53.1260098522 120% => OK
smog_index: 3.1 6.54236453202 47% => Smog_index is low.
flesch_kincaid_grade: 8.4 10.9458128079 77% => OK
coleman_liau_index: 10.15 11.5310837438 88% => OK
dale_chall_readability_score: 6.98 8.32886699507 84% => OK
difficult_words: 38.0 55.0591133005 69% => More difficult words wanted.
linsear_write_formula: 12.0 9.94827586207 121% => OK
gunning_fog: 8.4 10.3980295567 81% => OK
text_standard: 10.0 10.5123152709 95% => OK
What are above readability scores?
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Minimum four paragraphs wanted.
Rates: 55.5555555556 out of 100
Scores by essay e-grader: 50.0 Out of 90
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.