You have bought a mobile phone in a tax-free shop just a few days ago,
and it doesn’t work properly.
Task: Write a letter to the manager to complain about it and ask him to
solve the problem.
Dear Sir/ Madam,
I am writing this letter to show my dissatisfaction for a mobile phone that I bought from your shop last Monday, just 2 days passsed and the problem started appearing on cell phone. I hope you could resolve this problem.
I have been your regular customer for the last 10 years, I purchased iphone XR 256gb in white color, I was so excited after buying my dream phone, but unfortunetely of 2 days of usage the phone started hanging. Just after regular use the phone started heating up and touch screen did work as well. Another problem I faced was that its battery life is not 100% , I tried to charge my phone fully but after 10 minutes it drained down to 60% which is quite disappointed.
I am so disappoined, I called your customer service helpline on thursdays ,he wrote my complain and told me contact me after discussing this matter with his manager. Its been a week, I did not recieve any response from your staff. I am requesting you to resolve this matter and exchange my phone with new phone with in two days or refund me total amount otherwise I would need to stop my further purchase from your shop.
I am waiting for your response.
Yours faithfully,
Sidra
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-05-17 | pharmacist | 78 | view |
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Grammar and spelling errors:
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...hope you could resolve this problem. I have been your regular customer for the...
^
Line 5, column 360, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...ed was that its battery life is not 100% , I tried to charge my phone fully but af...
^^
Line 7, column 74, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...r customer service helpline on thursdays ,he wrote my complain and told me contact...
^^
Transition Words or Phrases used:
but, if, so, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 43.0 32.9175257732 131% => Less pronouns wanted
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 988.0 937.175257732 105% => OK
No of words: 216.0 206.0 105% => OK
Chars per words: 4.57407407407 4.54256449028 101% => OK
Fourth root words length: 3.83365862548 3.78020617076 101% => OK
Word Length SD: 2.5013746778 2.54303337028 98% => OK
Unique words: 135.0 127.690721649 106% => OK
Unique words percentage: 0.625 0.622605031667 100% => OK
syllable_count: 295.2 290.88556701 101% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 14.0 9.13402061856 153% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 72.0750303503 44.8134815571 161% => OK
Chars per sentence: 98.8 76.5299724578 129% => OK
Words per sentence: 21.6 16.8248392259 128% => OK
Discourse Markers: 1.7 4.34317383033 39% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.168502103801 0.216113520407 78% => OK
Sentence topic coherence: 0.0655108695894 0.0766984524023 85% => OK
Sentence topic coherence SD: 0.0675474509245 0.0603063233224 112% => OK
Paragraph topic coherence: 0.107404142305 0.12726935374 84% => OK
Paragraph topic coherence SD: 0.0938885858813 0.0580467560999 162% => OK
Essay readability:
automated_readability_index: 10.9 8.37731958763 130% => OK
flesch_reading_ease: 67.08 70.7449484536 95% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 9.23 8.71597938144 106% => OK
dale_chall_readability_score: 7.75 7.59969072165 102% => OK
difficult_words: 42.0 41.2886597938 102% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.