27.10.2017 Something in an airport delayed you and you missed your flight. Write a letter to the airport’s customer service department.in your letter include:
• What delayed you?
• How missing this flight affect you?
• What would you like the airport to do about this issue?
Dear Sir or Madame,
I am writing to complain about the work of your airport security service. On 29th March 2017 I should have flown by Airbus A320, the flight number SU0310 from Moscow t New York but unfortunately, it has never happened. While commuting to the airport my taxi cab got involved in a car accident. As a result, I got hit in a face by an airbag that broke my nose and made me look like a panda bear. After I got required treatment, I arrived at the destination but despite having all needed documents I was not allowed inside the plane by the security of the building. So, I missed my flight.
As a result of not getting on the airplane, my firm has faced problems with the investors with whom I should have had a meeting. They assumed my absence was a sign of disrespect and poor character. In addition, I did not visit the wedding of my first daughter that was scheduled later that day and was held in a New York restaurant.
I demand that the airport administration refunds the money I spent on renting a hotel room while waiting for another flight as well as for other expenditures that were caused by the delay such as transportation costs. Finally, I would like to hear words of apology from you as well.
I am waiting for your prompt response.
Sincerely yours,
Eugene Dubinchuk.
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Comments
Essay evaluation report
from Moscow t New York
from Moscow to New York
Attribute Value Ideal
Final score: 8.0 out of 9
Category: Excellent Excellent
No. of Grammatical Errors: 1 2
No. of Spelling Errors: 0 2
No. of Sentences: 15 15
No. of Words: 239 350
No. of Characters: 1036 1500
No. of Different Words: 151 200
Fourth Root of Number of Words: 3.932 4.7
Average Word Length: 4.335 4.6
Word Length SD: 2.543 2.4
No. of Words greater than 5 chars: 69 100
No. of Words greater than 6 chars: 48 80
No. of Words greater than 7 chars: 28 40
No. of Words greater than 8 chars: 15 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 15.933 21.0
Sentence Length SD: 10.742 7.5
Use of Discourse Markers (%): 0.6 0.12
Sentence-Text Coherence: 0.327 0.35
Sentence-Para Coherence: 0.678 0.50
Sentence-Sentence Coherence: 0.089 0.07
Number of Paragraphs: 7 5
Grammar and spelling errors:
Line 3, column 220, Rule ID: SENTENCE_FRAGMENT[1]
Message: “While” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...t unfortunately, it has never happened. While commuting to the airport my taxi cab go...
^^^^^
Transition Words or Phrases used:
but, finally, first, look, so, well, while, as for, in addition, such as, as a result, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 31.0 32.9175257732 94% => OK
Preposition: 31.0 26.3917525773 117% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 1085.0 937.175257732 116% => OK
No of words: 239.0 206.0 116% => OK
Chars per words: 4.53974895397 4.54256449028 100% => OK
Fourth root words length: 3.93187294222 3.78020617076 104% => OK
Word Length SD: 2.65806649351 2.54303337028 105% => OK
Unique words: 150.0 127.690721649 117% => OK
Unique words percentage: 0.627615062762 0.622605031667 101% => OK
syllable_count: 333.0 290.88556701 114% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 54.7278365612 44.8134815571 122% => OK
Chars per sentence: 83.4615384615 76.5299724578 109% => OK
Words per sentence: 18.3846153846 16.8248392259 109% => OK
Discourse Markers: 7.46153846154 4.34317383033 172% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 7.0 1.49484536082 468% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.159402277859 0.216113520407 74% => OK
Sentence topic coherence: 0.0529217838629 0.0766984524023 69% => OK
Sentence topic coherence SD: 0.0549477523592 0.0603063233224 91% => OK
Paragraph topic coherence: 0.0850721472728 0.12726935374 67% => OK
Paragraph topic coherence SD: 0.0642633617359 0.0580467560999 111% => OK
Essay readability:
automated_readability_index: 9.1 8.37731958763 109% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 9.05 8.71597938144 104% => OK
dale_chall_readability_score: 8.16 7.59969072165 107% => OK
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.