The following memorandum is from the business manager of Happy Pancake House restaurants.
"Butter has now been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. Only about 2 percent of customers have complained, indicating that 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers cannot distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine. Thus, to avoid the expense of purchasing butter and to increase profitability, the Happy Pancake House should extend this cost-saving change to its restaurants in the southeast and northeast as well."
Write a response in which you discuss what questions would need to be answered in order to decide whether the recommendation is likely to have the predicted result. Be sure to explain how the answers to these questions would help to evaluate the recommendation.
In this statement, the author argues that the the change from butter to margarine does not have a huge impact on the customers. To bolster this, the author cites that only a small portion of customers have complaint about the change and also mentioned that many of them do not complaint when margarine is served instead of butter. However, the argument is tenuous in several aspects.
one of the major problems is that 2 percent of customers does not necessarily mean that the amount of complaint is trivial. it is possible that after the change, the majority of the ones who feel unhappy with that change decided to have no more visit to this restaurant. thus, it might be that the manager only asked the opinions from the remaining customers who do not strongly reject the use of margarine, which leads to a biased result. Moreover, even though the data about 2 percent is reliable, the manager does not mention the base number of their customers. it is possible that they asked opinions from 1000000 customers, and 2 percent of 10000 is 20000, which means that a significant amount of people are unsatisfied with the change.
The manager’s report about the amount of complaints received by the servers is also dubious. perhaps margarine is much cheaper than butter and in order to rationalize the switch, the manager did not authentically state the number of complaints. also what exact number does the word ‘many’ refer to? it is possible that the manager coincidentally asked only those servers who did not encounter customers’ rants. Since the manager did not conduct a thorough and comprehensive survey that include every servers working in Happy Pancake House restaurants, it is unjustifiable to make the conclusion that the customers feel indifferent between butter and margarine and assert that the impact is little.
it is also untenable to assume that customers do not distinguish butter from margarine or they use the same word to refer to either butter or margarine only because there were few complaints reported. it is possible that some customers did not explicitly show their dissatisfaction; perhaps they complaint with their friends or in their minds. also the assumption that the impact of the change from butter to margarine on consumers is trivial is not substantiated. because consuming artificial butter for a long period of time is undeniable harmful to human body. thus, a more careful consideration should be made before stating that using margarine has only little effect on customers.
In sum, the author statement is logically flawed and the evidences used to support the proposition is also not credible. To strengthen the argument, the manager should definitely conduct an exhaustive inquire with their customers and should also consider the possible negative impact of using margarine for a long term.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-09 | wo00_hi | 55 | view |
| 2019-11-21 | Yann | 43 | view |
| 2019-10-29 | bmartinurcelay | 63 | view |
| 2019-10-12 | asif13 | 59 | view |
| 2019-10-03 | Vignesh Harikrishnan | 16 | view |
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Comments
Essay evaluation report
Attribute Value Ideal
Final score: 3.5 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 11 15
No. of Words: 467 350
No. of Characters: 2326 1500
No. of Different Words: 200 200
Fourth Root of Number of Words: 4.649 4.7
Average Word Length: 4.981 4.6
Word Length SD: 2.681 2.4
No. of Words greater than 5 chars: 176 100
No. of Words greater than 6 chars: 127 80
No. of Words greater than 7 chars: 84 40
No. of Words greater than 8 chars: 64 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 42.455 21.0
Sentence Length SD: 22.745 7.5
Use of Discourse Markers (%): 0.818 0.12
Sentence-Text Coherence: 0.422 0.35
Sentence-Para Coherence: 0.711 0.50
Sentence-Sentence Coherence: 0.151 0.07
Number of Paragraphs: 5 5
Grammar and spelling errors:
Line 1, column 43, Rule ID: ENGLISH_WORD_REPEAT_RULE
Message: Possible typo: you repeated a word
Suggestion: the
... this statement, the author argues that the the change from butter to margarine does no...
^^^^^^^
Line 1, column 43, Rule ID: DT_DT[1]
Message: Maybe you need to remove one determiner so that only 'the' or 'the' is left.
Suggestion: the; the
... this statement, the author argues that the the change from butter to margarine does no...
^^^^^^^
Line 11, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: One
...nuous in several aspects. one of the major problems is that 2 percent...
^^^
Line 11, column 125, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...hat the amount of complaint is trivial. it is possible that after the change, the ...
^^
Line 11, column 272, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Thus
... have no more visit to this restaurant. thus, it might be that the manager only aske...
^^^^
Line 11, column 566, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...ion the base number of their customers. it is possible that they asked opinions fr...
^^
Line 21, column 99, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Perhaps
...eceived by the servers is also dubious. perhaps margarine is much cheaper than butter a...
^^^^^^^
Line 21, column 251, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Also
...tically state the number of complaints. also what exact number does the word 'm...
^^^^
Line 21, column 251, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: also,
...tically state the number of complaints. also what exact number does the word 'm...
^^^^
Line 21, column 315, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...oes the word 'many' refer to? it is possible that the manager coincident...
^^
Line 31, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...at the impact is little. it is also untenable to assume that custom...
^^
Line 31, column 202, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...use there were few complaints reported. it is possible that some customers did not...
^^
Line 31, column 345, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Also
...t with their friends or in their minds. also the assumption that the impact of the c...
^^^^
Line 31, column 345, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: also,
...t with their friends or in their minds. also the assumption that the impact of the c...
^^^^
Line 31, column 466, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Because
...sumers is trivial is not substantiated. because consuming artificial butter for a long ...
^^^^^^^
Line 31, column 513, Rule ID: PERIOD_OF_TIME[1]
Message: Use simply 'period'.
Suggestion: period
... consuming artificial butter for a long period of time is undeniable harmful to human body. th...
^^^^^^^^^^^^^^
Line 31, column 565, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Thus
...me is undeniable harmful to human body. thus, a more careful consideration should be...
^^^^
Transition Words or Phrases used:
also, but, however, if, incidentally, moreover, so, then, thus
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 24.0 19.6327345309 122% => OK
Auxiliary verbs: 4.0 12.9520958084 31% => OK
Conjunction : 11.0 11.1786427146 98% => OK
Relative clauses : 24.0 13.6137724551 176% => OK
Pronoun: 38.0 28.8173652695 132% => Less pronouns wanted
Preposition: 57.0 55.5748502994 103% => OK
Nominalization: 10.0 16.3942115768 61% => OK
Performance on vocabulary words:
No of characters: 2445.0 2260.96107784 108% => OK
No of words: 467.0 441.139720559 106% => OK
Chars per words: 5.23554603854 5.12650576532 102% => OK
Fourth root words length: 4.64867537961 4.56307096286 102% => OK
Word Length SD: 2.85654389077 2.78398813304 103% => OK
Unique words: 212.0 204.123752495 104% => OK
Unique words percentage: 0.453961456103 0.468620217663 97% => OK
syllable_count: 747.9 705.55239521 106% => OK
avg_syllables_per_word: 1.6 1.59920159681 100% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 4.96107784431 141% => OK
Article: 10.0 8.76447105788 114% => OK
Subordination: 3.0 2.70958083832 111% => OK
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 5.0 4.22255489022 118% => OK
Performance on sentences:
How many sentences: 20.0 19.7664670659 101% => OK
Sentence length: 23.0 22.8473053892 101% => OK
Sentence length SD: 52.003269128 57.8364921388 90% => OK
Chars per sentence: 122.25 119.503703932 102% => OK
Words per sentence: 23.35 23.324526521 100% => OK
Discourse Markers: 3.1 5.70786347227 54% => More transition words/phrases wanted.
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 17.0 5.25449101796 324% => Less language errors wanted.
Sentences with positive sentiment : 6.0 8.20758483034 73% => OK
Sentences with negative sentiment : 13.0 6.88822355289 189% => OK
Sentences with neutral sentiment: 1.0 4.67664670659 21% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.186654000068 0.218282227539 86% => OK
Sentence topic coherence: 0.055656616472 0.0743258471296 75% => OK
Sentence topic coherence SD: 0.0460649082184 0.0701772020484 66% => OK
Paragraph topic coherence: 0.101051535608 0.128457276422 79% => OK
Paragraph topic coherence SD: 0.0399353140097 0.0628817314937 64% => OK
Essay readability:
automated_readability_index: 14.9 14.3799401198 104% => OK
flesch_reading_ease: 48.13 48.3550499002 100% => OK
smog_index: 8.8 7.1628742515 123% => OK
flesch_kincaid_grade: 12.3 12.197005988 101% => OK
coleman_liau_index: 13.41 12.5979740519 106% => OK
dale_chall_readability_score: 8.26 8.32208582834 99% => OK
difficult_words: 103.0 98.500998004 105% => OK
linsear_write_formula: 10.5 12.3882235529 85% => OK
gunning_fog: 11.2 11.1389221557 101% => OK
text_standard: 11.0 11.9071856287 92% => OK
What are above readability scores?
---------------------
Rates: 66.67 out of 100
Scores by essay e-grader: 4.0 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.