Write a letter of complaint to the manager of an online shopping site about a few products that you bought and aren t happy with In your letter Give details of your order Explain about the problem with the products Say what you want the manager to do abou

981 Washington St.
Houston, TX 87631
February 13, 2020
Dixie Transportation Company
426 Lincoln St.
Houston, TX 87632

Dear Sir or Madam:
I have recently ordered a new pair of soccer cleats (item #6542951) from your website on July 21. I received the order on June 26. unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over them and there was a small tear in front of the part where the left toe would go. My order number is AF26168156.

To resolve the problem, I would like you to credit my account for the amount charged for my cleats. I have already gone out and bought a new pair of cleats at the local sporting good store, so sending me another would result in having two pairs of the same cleats.

Thank you for taking the time to read this letter. I have been a satisfied customer of your company for many years, and this is the first time I have encouraged a problem. If you need to contact me, you can reach me at 555-6420.
Yours sincerely,
Mohammad H. Sadeghi