You have bought a product online and are dissatisfied with it. Write a letter to the company and say:
- What product did you purchase?
- What is the problem with it?
- What do you want the company to do about it?
Dear Sir/Madam,
I am writing you to express my dissatisfaction with a recent purchase I made in your online store, order number #1234567.
I ordered a new model of Dell Inspiron 5110 laptop that you advertised on your site. I ordered the laptop with this specification:
1-Processor: Core I7
2-Hard Drive 750GigaByte
3-RAM installed 8 gigabyte
4- Operation system: Windows eight
However, on the arrival I found out you send me a laptop with a different specification and worse than you send me a different brand instead of the model I ordered.
I have since found the same offer on another website and will be returning the package on your office. I have read the refund policy, and as I am dissatisfied with the product, I would like to request a full refund, as well as postal and packaging fees. Should have any questions, you can contact me via email, my address is xxx@xx.com.
I look forward to hearing from you.
Yours faithfully,
Mari.
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Attribute Value Ideal
Score: 6.0 out of 9
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 8 10
No. of Words: 160 200
No. of Characters: 721 1000
No. of Different Words: 102 100
Fourth Root of Number of Words: 3.557 4.0
Average Word Length: 4.506 4.6
Word Length SD: 2.739 2.4
No. of Words greater than 5 chars: 51 60
No. of Words greater than 6 chars: 37 50
No. of Words greater than 7 chars: 17 40
No. of Words greater than 8 chars: 14 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 20 21.0
Sentence Length SD: 7.228 7.5
Use of Discourse Markers (%): 0.375 0.12
Sentence-Text Coherence: 0.473 0.35
Sentence-Para Coherence: 0.79 0.50
Sentence-Sentence Coherence: 0.232 0.07
Number of Paragraphs: 5 4