You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager, explaining the problems you have had. Ask for a refund or exchange on the item.
You should write at least 150 words.
You should spend about 20 minutes on this task.
You do NOT need to write your own address.
10th January, 2004
Dear Sir or Madam
Re: faulty jumper and refund refusal
On Wednesday 2nd January, I bought a green long-sleeved jumper from your store. The jumper was medium-sized and made from cotton. It cost $59.95 and it was not on special.
When I got home, I discovered that there was a small hole in the left sleeve. It looks like a rip of some kind and the stitching has unraveled. I returned to your shop the next day to ask for an identical replacement jumper. Unfortunately there were none in stock. Therefore I asked for a refund. However, the shop assistant refused to give m...
- You should spend about 40 minutes on this task.Write about the following topic:In most countries multinational companies and their products are becoming more and more important.This trend is seriously damaging our quality of life.Do you agree or disagree? 77
- prices of house 60
- The number of overweight children in developed countries is increasing. Some people think this due to problems such as the growing number of fast food outlets. Other believe that parents are to blame for not looking after their children’s health. To what 83
- You have had a bank account for a few years. Recently you received a letter from the hank stating that your account is $240 overdrawn and thatyou will he charged $70 which will he taken directly from your account. You know that this information is incorre 90
- What year should worker retired? 70
Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 18 10
No. of Words: 177 200
No. of Characters: 738 1000
No. of Different Words: 113 100
Fourth Root of Number of Words: 3.647 4.0
Average Word Length: 4.169 4.6
Word Length SD: 2.53 2.4
No. of Words greater than 5 chars: 45 60
No. of Words greater than 6 chars: 25 50
No. of Words greater than 7 chars: 17 40
No. of Words greater than 8 chars: 15 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 9.833 21.0
Sentence Length SD: 5.284 7.5
Use of Discourse Markers (%): 0.167 0.12
Sentence-Text Coherence: 0.286 0.35
Sentence-Para Coherence: 0.648 0.50
Sentence-Sentence Coherence: 0.059 0.07
Number of Paragraphs: 3 4