You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager, explaining the problems you have had. Ask for a refund or exchange on the item.
You should write at least 150 words.
You should spend about 20 minutes on this task.
You do NOT need to write your own address.
10th January, 2004
Dear Sir or Madam
Re: faulty jumper and refund refusal
On Wednesday 2nd January, I bought a green long-sleeved jumper from your store. The jumper was medium-sized and made from cotton. It cost $59.95 and it was not on special.
When I got home, I discovered that there was a small hole in the left sleeve. It looks like a rip of some kind and the stitching has unraveled. I returned to your shop the next day to ask for an identical replacement jumper. Unfortunately there were none in stock. Therefore I asked for a refund. However, the shop assistant refused to give m...
- The graph below shows the developing of fitness membership between genders in the past 35 years.-Syerapke- (rewrite) 70
- The line graph below shows the time spent wit different media by children and teenagers per day. The table below shows the average time spent per day with major media by adults from 2010 to 2013. Summarise the information in both the graph and table by se 70
- The graph below gives information from Annual Energy Outlook 2008 about consumption of energy in the USA since 1980 with projection until 2030.Summarise the information by selecting and reporting the main features, and make comparisons where relevant.Writ 90
- In some countries the average worker is obliged to retire at the age of 50, while in others people can work until they are 65 or 70. Meanwhile, we see some politicians enjoying power well into their eighties. Clearly, there is little agreement on an appro 67
- You travelled by plane last week and your suitcase was lost.You have still heard nothing from the airline company.Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about 90
Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 18 10
No. of Words: 177 200
No. of Characters: 738 1000
No. of Different Words: 113 100
Fourth Root of Number of Words: 3.647 4.0
Average Word Length: 4.169 4.6
Word Length SD: 2.53 2.4
No. of Words greater than 5 chars: 45 60
No. of Words greater than 6 chars: 25 50
No. of Words greater than 7 chars: 17 40
No. of Words greater than 8 chars: 15 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 9.833 21.0
Sentence Length SD: 5.284 7.5
Use of Discourse Markers (%): 0.167 0.12
Sentence-Text Coherence: 0.286 0.35
Sentence-Para Coherence: 0.648 0.50
Sentence-Sentence Coherence: 0.059 0.07
Number of Paragraphs: 3 4