Dear Sir or Madam,
I am a regular customer of ‘Splash’ store. I am writing this letter to inform you that my recent shopping experience was not satisfactory at all.
I purchased a shirt from your shop last week. At first, I didn’t see any defect on the shirt’s exterior when I tried it in the store; but, when I reached home, I noticed brown stains on the interior of the shirt after closer examination. Then, I went back to the shop to ask for a replacement or refund; however, I was told by the assistant that the store has no such policy.
I would like to make a request for an exchange or a refund of the shirt since it was faulty before my purchase. I am asking for an exception this one time only as I am a loyal customer of the store.
In the meantime, please do let me know if you need any additional information.
I look forward to hearing from you soon.
Yours faithfully,
John Doe.
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Grammar and spelling errors:
Line 3, column 2, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir or Madam, I am a regular customer of 'Splash&ap...
^^
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...erience was not satisfactory at all. I purchased a shirt from your shop last w...
^
Transition Words or Phrases used:
but, first, however, if, look, so, then, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 13.1623246493 23% => More to be verbs wanted.
Auxiliary verbs: 2.0 7.85571142285 25% => OK
Conjunction : 3.0 10.4138276553 29% => More conjunction wanted.
Relative clauses : 4.0 7.30460921844 55% => More relative clauses wanted.
Pronoun: 27.0 24.0651302605 112% => OK
Preposition: 22.0 41.998997996 52% => More preposition wanted.
Nominalization: 5.0 8.3376753507 60% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 765.0 1615.20841683 47% => More number of characters wanted.
No of words: 171.0 315.596192385 54% => More content wanted.
Chars per words: 4.47368421053 5.12529762239 87% => OK
Fourth root words length: 3.61617157096 4.20363070211 86% => OK
Word Length SD: 2.84756292581 2.80592935109 101% => OK
Unique words: 111.0 176.041082164 63% => More unique words wanted.
Unique words percentage: 0.649122807018 0.561755894193 116% => OK
syllable_count: 234.9 506.74238477 46% => syllable counts are too short.
avg_syllables_per_word: 1.4 1.60771543086 87% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 5.43587174349 202% => Less pronouns wanted as sentence beginning.
Article: 0.0 2.52805611222 0% => OK
Subordination: 1.0 2.10420841683 48% => OK
Conjunction: 0.0 0.809619238477 0% => OK
Preposition: 2.0 4.76152304609 42% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 16.0721442886 62% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 20.2975951904 84% => The Avg. Sentence Length is relatively short.
Sentence length SD: 48.6029834475 49.4020404114 98% => OK
Chars per sentence: 76.5 106.682146367 72% => OK
Words per sentence: 17.1 20.7667163134 82% => OK
Discourse Markers: 4.6 7.06120827912 65% => OK
Paragraphs: 5.0 4.38176352705 114% => OK
Language errors: 2.0 5.01903807615 40% => OK
Sentences with positive sentiment : 5.0 8.67935871743 58% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 3.9879759519 75% => OK
Sentences with neutral sentiment: 2.0 3.4128256513 59% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.36065027503 0.244688304435 147% => OK
Sentence topic coherence: 0.123916201649 0.084324248473 147% => OK
Sentence topic coherence SD: 0.0854478331756 0.0667982634062 128% => OK
Paragraph topic coherence: 0.172916180935 0.151304729494 114% => OK
Paragraph topic coherence SD: 0.0682711204531 0.056905535591 120% => OK
Essay readability:
automated_readability_index: 8.2 13.0946893788 63% => Automated_readability_index is low.
flesch_reading_ease: 71.14 50.2224549098 142% => OK
smog_index: 3.1 7.44779559118 42% => Smog_index is low.
flesch_kincaid_grade: 7.6 11.3001002004 67% => OK
coleman_liau_index: 8.35 12.4159519038 67% => OK
dale_chall_readability_score: 7.34 8.58950901804 85% => OK
difficult_words: 31.0 78.4519038076 40% => More difficult words wanted.
linsear_write_formula: 11.0 9.78957915832 112% => OK
gunning_fog: 8.8 10.1190380762 87% => OK
text_standard: 8.0 10.7795591182 74% => OK
What are above readability scores?
---------------------
Minimum 250 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.