The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999 2000 and 2007

When it comes to measuring the success of a business, customer satisfaction levels are a key metric to consider. A satisfied customer is more likely to be a repeat customer, and they are also more likely to recommend the business to others. But why is building a powerful customer connection important in the first place? One great resource to check out is this blog post from Helpware, which outlines some of the key reasons why building a strong customer connection should be a priority for all businesses https://www.helpware.com/blog/why-is-building-a-powerful-customer-conne… . Overall, building a powerful customer connection is critical for businesses that want to succeed in today's competitive landscape. I encourage everyone to check out the blog post linked above for more insights and tips on how to build strong customer connections.