The charts below the result of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The pie charts give information visitors responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.
It is clear that rated the hotel’s customer service has increased significantly from 2005 to 2010. While in 2005 excellent service relatively stable but in 2010 has doubled.
Look at the pie chart in 2005. It can be seen that rated customer service in the excellent segments is the lowest among 4 segments with a figure of 5%, but this figure rose to 28% in 2010. Meanwhile, only 14% of guests described customers service in the hotel is good,but in 2010 increase five times have number is 39%.
With negative responses, in 2005 have number highest rated customers service as poor is 21%. But to in 2010 that number down two times with figure of 12%. With rated customers service as very poor is 15% but in 2010 has dropped significantly is 4%. So, it can be seen that the Parkway Hotel has positive reviews than negative reviews.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-11-09 | Daniel3003 | 73 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-08 | Daniel3003 | 78 | view |
| 2023-11-08 | Daniel3003 | 60 | view |
- The bar chart below shows the expenditure on three categories among different age groups of residents in the UK in 2004 Summarise the information by selecting and reporting the main features and make comparisons where relevant 89
- Some people say that schools are no longer necessary because children can get so much information available through the Internet and they can study just as well as at home To what you extend do you agree or disagree 89
- Children should do organized activities in their free time while others believe children should be free to do what they want Discuss both views and give your opinion 56
- Some people think that being able to communicate with others online is breaking down geographical barriers and enabling people who would normally never have the chance to meet to communicate What are the advantages of international communication online Ar 78
- The diagram below shows the recycling process of plastics Summarise the information by selecting and reporting the main features and make comparisons where relevant 78
Grammar and spelling errors:
Line 3, column 267, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , but
...d customers service in the hotel is good,but in 2010 increase five times have number...
^^^^
Transition Words or Phrases used:
but, if, look, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.0 129% => OK
Auxiliary verbs: 2.0 1.00243902439 200% => OK
Conjunction : 6.0 6.8 88% => OK
Relative clauses : 4.0 3.15609756098 127% => OK
Pronoun: 8.0 5.60731707317 143% => Less pronouns wanted
Preposition: 29.0 33.7804878049 86% => OK
Nominalization: 1.0 3.97073170732 25% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 795.0 965.302439024 82% => OK
No of words: 170.0 196.424390244 87% => More content wanted.
Chars per words: 4.67647058824 4.92477711251 95% => OK
Fourth root words length: 3.61087313685 3.73543355544 97% => OK
Word Length SD: 2.48183016519 2.65546596893 93% => OK
Unique words: 85.0 106.607317073 80% => More unique words wanted.
Unique words percentage: 0.5 0.547539520022 91% => More unique words wanted or less content wanted.
syllable_count: 233.1 283.868780488 82% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 3.0 1.53170731707 196% => OK
Article: 1.0 4.33902439024 23% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 3.0 0.482926829268 621% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 3.36585365854 89% => OK
Performance on sentences:
How many sentences: 10.0 8.94146341463 112% => OK
Sentence length: 17.0 22.4926829268 76% => The Avg. Sentence Length is relatively short.
Sentence length SD: 34.7172867603 43.030603864 81% => OK
Chars per sentence: 79.5 112.824112599 70% => OK
Words per sentence: 17.0 22.9334400587 74% => OK
Discourse Markers: 2.4 5.23603664747 46% => More transition words/phrases wanted.
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 3.0 1.13902439024 263% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.318650643238 0.215688989381 148% => OK
Sentence topic coherence: 0.145321303505 0.103423049105 141% => OK
Sentence topic coherence SD: 0.0786674970714 0.0843802449381 93% => OK
Paragraph topic coherence: 0.234901743653 0.15604864568 151% => OK
Paragraph topic coherence SD: 0.0457910716235 0.0819641961636 56% => OK
Essay readability:
automated_readability_index: 9.1 13.2329268293 69% => Automated_readability_index is low.
flesch_reading_ease: 71.14 61.2550243902 116% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 7.6 10.3012195122 74% => OK
coleman_liau_index: 9.57 11.4140731707 84% => OK
dale_chall_readability_score: 7.17 8.06136585366 89% => OK
difficult_words: 29.0 40.7170731707 71% => More difficult words wanted.
linsear_write_formula: 8.0 11.4329268293 70% => OK
gunning_fog: 8.8 10.9970731707 80% => OK
text_standard: 8.0 11.0658536585 72% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.