The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel s customer service The same questionnaire was given to 100 guests in the years 2005 and 2010

The charts represents the outcome of a questionary about inquiried tourists against parkway homestay of the way they percentage the lodge's customer care. All the questionary always same every time since 2005 and 2010 with 100 visitors.
It is clear that overall customer gave a good respon for the parkway hotel and the category of good was increased in 2010. Moreover, in type of very poor saw decreased in 2010 that's number wad the same with poor category that showed the lower number.
In 2005, several caterogies such as satisfactory, poor, and very poor was showed the significant number in 2010, all of this types was steadily declined of 17%, 4%, and 12% respectively.
On the other hand, category of excellent was very rise up with the percentage 28% in 2010 from 5% in 2005. Whereas, good type indicated enhacement very stable that was 39%, this rate being the higher number than all of the types in 2010.