The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel s customer service The same questionnaire was given to 100 guests in the years 2005 and 2010

The charts compare the results in a 100 visitors' survey about how they rated to the customer service of hotel in 2006 and 2010.

Overall, there had an up and down over the whole period surveyed. The proportion of visitors who rated excellent and good had an upward trend in 4 years whilst that number of customers rating satisfactory, poor and very poor appeared a sharply decrease.

In 2006, the numbers of visitors rating excellent for the hotel's customers service hit the lowest point with 5% but increased substantially in 4-year period and registered with 28% in 2010. Contemporaneously, that number of customers who rated good also had a dramatically growth and hit the highest point in 2010 with 39%.

Noticeably, from the first place in 2006, the rate of visitors rating satisfactory for hotel's service had a downward trend over 4 years and ranked third in 2010 with 17%. That number of poor and very poor also decrease moderately, registered with 12% and hit the lowest point with 4% in order.

Votes
Average: 7.3 (2 votes)

Grammar and spelling errors:
Line 1, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
The charts compare the results in a 100 ...
^^^
Line 1, column 87, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...itors survey about how they rated to the customer service of hotel in 2006 and 20...
^^
Line 3, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... service of hotel in 2006 and 2010. Overall, there had an up and down over t...
^^^
Line 3, column 238, Rule ID: A_RB_NN[1]
Message: You used an adverb ('sharply') instead an adjective, or a noun ('decrease') instead of another adjective.
...tisfactory, poor and very poor appeared a sharply decrease. In 2006, the numbers of visitor...
^^^^^^^^^^^^^^^^^^
Line 5, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...y poor appeared a sharply decrease. In 2006, the numbers of visitors rating ...
^^^
Line 5, column 262, Rule ID: A_RB_NN[1]
Message: You used an adverb ('dramatically') instead an adjective, or a noun ('growth') instead of another adjective.
...er of customers who rated good also had a dramatically growth and hit the highest point in 2010 with ...
^^^^^^^^^^^^^^^^^^^^^
Line 7, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... the highest point in 2010 with 39%. Noticeably, from the first place in 2006...
^^^^^

Transition Words or Phrases used:
also, but, first, so, third

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 0.0 7.0 0% => More to be verbs wanted.
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 10.0 6.8 147% => OK
Relative clauses : 5.0 3.15609756098 158% => OK
Pronoun: 4.0 5.60731707317 71% => OK
Preposition: 30.0 33.7804878049 89% => OK
Nominalization: 1.0 3.97073170732 25% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 844.0 965.302439024 87% => OK
No of words: 172.0 196.424390244 88% => More content wanted.
Chars per words: 4.90697674419 4.92477711251 100% => OK
Fourth root words length: 3.62144681703 3.73543355544 97% => OK
Word Length SD: 2.72589489427 2.65546596893 103% => OK
Unique words: 87.0 106.607317073 82% => More unique words wanted.
Unique words percentage: 0.505813953488 0.547539520022 92% => More unique words wanted or less content wanted.
syllable_count: 239.4 283.868780488 84% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 2.0 1.53170731707 131% => OK
Article: 4.0 4.33902439024 92% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 2.0 3.36585365854 59% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 7.0 8.94146341463 78% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 24.0 22.4926829268 107% => OK
Sentence length SD: 40.7501095529 43.030603864 95% => OK
Chars per sentence: 120.571428571 112.824112599 107% => OK
Words per sentence: 24.5714285714 22.9334400587 107% => OK
Discourse Markers: 3.85714285714 5.23603664747 74% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 7.0 1.69756097561 412% => Less language errors wanted.
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.248916651851 0.215688989381 115% => OK
Sentence topic coherence: 0.141288775471 0.103423049105 137% => OK
Sentence topic coherence SD: 0.137355679823 0.0843802449381 163% => OK
Paragraph topic coherence: 0.201941307316 0.15604864568 129% => OK
Paragraph topic coherence SD: 0.133802421 0.0819641961636 163% => OK

Essay readability:
automated_readability_index: 14.0 13.2329268293 106% => OK
flesch_reading_ease: 64.04 61.2550243902 105% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 10.3 10.3012195122 100% => OK
coleman_liau_index: 11.49 11.4140731707 101% => OK
dale_chall_readability_score: 7.58 8.06136585366 94% => OK
difficult_words: 30.0 40.7170731707 74% => More difficult words wanted.
linsear_write_formula: 13.5 11.4329268293 118% => OK
gunning_fog: 11.6 10.9970731707 105% => OK
text_standard: 14.0 11.0658536585 127% => OK
What are above readability scores?

---------------------

Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.

Grammar and spelling errors:
Line 1, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
The charts compare the results in a 100 ...
^^^
Line 1, column 87, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...itors survey about how they rated to the customer service of hotel in 2006 and 20...
^^
Line 3, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... service of hotel in 2006 and 2010. Overall, there had an up and down over t...
^^^
Line 3, column 238, Rule ID: A_RB_NN[1]
Message: You used an adverb ('sharply') instead an adjective, or a noun ('decrease') instead of another adjective.
...tisfactory, poor and very poor appeared a sharply decrease. In 2006, the numbers of visitor...
^^^^^^^^^^^^^^^^^^
Line 5, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...y poor appeared a sharply decrease. In 2006, the numbers of visitors rating ...
^^^
Line 5, column 262, Rule ID: A_RB_NN[1]
Message: You used an adverb ('dramatically') instead an adjective, or a noun ('growth') instead of another adjective.
...er of customers who rated good also had a dramatically growth and hit the highest point in 2010 with ...
^^^^^^^^^^^^^^^^^^^^^
Line 7, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... the highest point in 2010 with 39%. Noticeably, from the first place in 2006...
^^^^^

Transition Words or Phrases used:
also, but, first, so, third

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 0.0 7.0 0% => More to be verbs wanted.
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 10.0 6.8 147% => OK
Relative clauses : 5.0 3.15609756098 158% => OK
Pronoun: 4.0 5.60731707317 71% => OK
Preposition: 30.0 33.7804878049 89% => OK
Nominalization: 1.0 3.97073170732 25% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 844.0 965.302439024 87% => OK
No of words: 172.0 196.424390244 88% => More content wanted.
Chars per words: 4.90697674419 4.92477711251 100% => OK
Fourth root words length: 3.62144681703 3.73543355544 97% => OK
Word Length SD: 2.72589489427 2.65546596893 103% => OK
Unique words: 87.0 106.607317073 82% => More unique words wanted.
Unique words percentage: 0.505813953488 0.547539520022 92% => More unique words wanted or less content wanted.
syllable_count: 239.4 283.868780488 84% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 2.0 1.53170731707 131% => OK
Article: 4.0 4.33902439024 92% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 2.0 3.36585365854 59% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 7.0 8.94146341463 78% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 24.0 22.4926829268 107% => OK
Sentence length SD: 40.7501095529 43.030603864 95% => OK
Chars per sentence: 120.571428571 112.824112599 107% => OK
Words per sentence: 24.5714285714 22.9334400587 107% => OK
Discourse Markers: 3.85714285714 5.23603664747 74% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 7.0 1.69756097561 412% => Less language errors wanted.
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.248916651851 0.215688989381 115% => OK
Sentence topic coherence: 0.141288775471 0.103423049105 137% => OK
Sentence topic coherence SD: 0.137355679823 0.0843802449381 163% => OK
Paragraph topic coherence: 0.201941307316 0.15604864568 129% => OK
Paragraph topic coherence SD: 0.133802421 0.0819641961636 163% => OK

Essay readability:
automated_readability_index: 14.0 13.2329268293 106% => OK
flesch_reading_ease: 64.04 61.2550243902 105% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 10.3 10.3012195122 100% => OK
coleman_liau_index: 11.49 11.4140731707 101% => OK
dale_chall_readability_score: 7.58 8.06136585366 94% => OK
difficult_words: 30.0 40.7170731707 74% => More difficult words wanted.
linsear_write_formula: 13.5 11.4329268293 118% => OK
gunning_fog: 11.6 10.9970731707 105% => OK
text_standard: 14.0 11.0658536585 127% => OK
What are above readability scores?

---------------------

Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.