Nguyen Duc Chau The Letters

18 kenh cau xeo
Soc Trang - Viet Nam
The Director
English for Today Centre
731 Van Xuan Street
Ha Noi - Viet Nam
28 st novembre 2020

Dear Sir,

I am writing to complain about the poor quality of the service at your centre. Everything seems to be worse than what you say in the advertisement.

First, you say all the teachers at the centre are only the native, but in fact there are only some of them, and to make the matter more worse, a lot of them are not professional at all.

Second, most of the classes are more than 20 students. And in the advertisement, you say books and tape cassettes are free, but we had to pay for them. And the thing that annoys us so much is most of the rooms are not air-conditioned.

Finally, the class time is not the same as that in the advertisement: classes tin late and finish early!

To resolve the problem, I require you to give me the refund. Enclosed is a copy of the receipt

I look forward to hearing from you and to getting a quick resolution of problem. Please contact me at the above address or by phone at 0926843176.

Yours faithfully.
Virich

Votes
Average: 5.6 (2 votes)

Grammar and spelling errors:
Line 1, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
18 kenh cau xeo Soc Trang - Viet Nam The Director Engl...
^^^
Line 6, column 7, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...oday Centre 731 Van Xuan Street Ha Noi - Viet Nam 28 st novembre 2020 Dear ...
^^
Line 13, column 132, Rule ID: MOST_COMPARATIVE[2]
Message: Use only 'worse' (without 'more') when you use the comparative.
Suggestion: worse
...ly some of them, and to make the matter more worse, a lot of them are not professional at ...
^^^^^^^^^^

Transition Words or Phrases used:
but, finally, first, look, second, so, in fact

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 10.0 7.0 143% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 9.0 6.8 132% => OK
Relative clauses : 2.0 3.15609756098 63% => OK
Pronoun: 19.0 5.60731707317 339% => Less pronouns wanted
Preposition: 28.0 33.7804878049 83% => OK
Nominalization: 4.0 3.97073170732 101% => OK

Performance on vocabulary words:
No of characters: 930.0 965.302439024 96% => OK
No of words: 206.0 196.424390244 105% => OK
Chars per words: 4.5145631068 4.92477711251 92% => OK
Fourth root words length: 3.78849575616 3.73543355544 101% => OK
Word Length SD: 2.56520008562 2.65546596893 97% => OK
Unique words: 133.0 106.607317073 125% => OK
Unique words percentage: 0.645631067961 0.547539520022 118% => OK
syllable_count: 268.2 283.868780488 94% => OK
avg_syllables_per_word: 1.3 1.45097560976 90% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 1.53170731707 392% => Less pronouns wanted as sentence beginning.
Article: 3.0 4.33902439024 69% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 5.0 0.482926829268 1035% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 3.36585365854 30% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 9.0 8.94146341463 101% => OK
Sentence length: 22.0 22.4926829268 98% => OK
Sentence length SD: 64.1873040406 43.030603864 149% => OK
Chars per sentence: 103.333333333 112.824112599 92% => OK
Words per sentence: 22.8888888889 22.9334400587 100% => OK
Discourse Markers: 5.11111111111 5.23603664747 98% => OK
Paragraphs: 8.0 3.83414634146 209% => Less paragraphs wanted.
Language errors: 3.0 1.69756097561 177% => OK
Sentences with positive sentiment : 3.0 3.70975609756 81% => OK
Sentences with negative sentiment : 6.0 1.13902439024 527% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.0 0.215688989381 0% => OK
Sentence topic coherence: 0.0 0.103423049105 0% => OK
Sentence topic coherence SD: 0.0 0.0843802449381 0% => Sentences are similar to each other.
Paragraph topic coherence: 0.0 0.15604864568 0% => OK
Paragraph topic coherence SD: 0.0 0.0819641961636 0% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.

Essay readability:
automated_readability_index: 11.3 13.2329268293 85% => Automated_readability_index is low.
flesch_reading_ease: 74.53 61.2550243902 122% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 8.3 10.3012195122 81% => OK
coleman_liau_index: 9.17 11.4140731707 80% => OK
dale_chall_readability_score: 7.1 8.06136585366 88% => OK
difficult_words: 31.0 40.7170731707 76% => More difficult words wanted.
linsear_write_formula: 13.5 11.4329268293 118% => OK
gunning_fog: 10.8 10.9970731707 98% => OK
text_standard: 11.0 11.0658536585 99% => OK
What are above readability scores?

---------------------
Maximum four paragraphs wanted.
It is not exactly right on the topic in the view of e-grader. Maybe there is a wrong essay topic.

Rates: 11.2359550562 out of 100
Scores by essay e-grader: 1.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.