You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains how long you will stay how

There are actually a lot of types of customer service how to improve customer service, but I use content moderation.
There are five different types of customer support services that companies around the world have implemented to continually meet the needs of their target market, namely:
Live Chat.
Call for support.
Email support.
Social media.
On-site support.
Also, if you are interested in such a topic https://newmediaservices.com.au/customer-support-types-and-skills/, I would advise you to read a useful article on the subject. there is a lot about the different types of moderation.
Personally, my company uses live chat. it is very convenient, we are always in touch and the client feels it very well, and many people are attracted by the fact that we are always in touch and can help them at any time and immediately.

This is very useful information for people who have their own business and not only want to make money on it but also know what the customer wants from you.