You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired.Write the letter to the company, in your letter:-Introduce yourself-Expla

Dear Sir/Madam,

I am writing to formally complaint about my phone I bought 1 week ago and which is not working from past four days and causing a lot of difficulties for me.

Firstly, I would like to tell you about myself in brief, my name is Richa and I work in stock exchange market. Due, to my profession, phone is a vital part of my life as I need to stay in touch with my clients constantly. Without it, it is quite intricate for me pursue my work. I hope, by now you must have realized the significance of phone in my life.

Secondly, I had purchased a phone of your company with lot of expectations anticipating that it will fulfill all my requirements. The model number is A876, but to my surprise it shut down completely just after three days. Soon, after which I called at your customer care center and talked to one of your representatives. Her name was Anjali and she assured me that someone from the company will come to collect the phone within in two working days. Also, I was told that it will be replaced by a new hand set. But, no one has visited till now.

Lastly, I would like you to take a strict action against this complaint and must replace my hand set at the earliest. Although, I have been very patient up till now but if there is any further delay, I will be compelled to report this to police as well as to media. Since, your company promises to give the best service based on which customers buy your product, it is your responsibility to solve their problems.

I am looking forward to hearing from you soon.

Yours sincerely,
Richa

Votes
Average: 7.3 (1 vote)
Essays by the user:

Grammar and spelling errors:
Line 9, column 169, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...I have been very patient up till now but if there is any further delay, I will be...
^^

Transition Words or Phrases used:
also, but, first, firstly, if, lastly, look, second, secondly, so, well, as to, in brief, as well as

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 12.0 7.48453608247 160% => OK
Auxiliary verbs: 9.0 4.92783505155 183% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 52.0 32.9175257732 158% => Less pronouns wanted
Preposition: 49.0 26.3917525773 186% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 1290.0 937.175257732 138% => OK
No of words: 292.0 206.0 142% => Less content wanted.
Chars per words: 4.41780821918 4.54256449028 97% => OK
Fourth root words length: 4.13376432452 3.78020617076 109% => OK
Word Length SD: 2.57652625081 2.54303337028 101% => OK
Unique words: 174.0 127.690721649 136% => OK
Unique words percentage: 0.595890410959 0.622605031667 96% => OK
syllable_count: 400.5 290.88556701 138% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 15.0 9.13402061856 164% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 4.0 1.44329896907 277% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 16.0 12.6804123711 126% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 43.00286146 44.8134815571 96% => OK
Chars per sentence: 80.625 76.5299724578 105% => OK
Words per sentence: 18.25 16.8248392259 108% => OK
Discourse Markers: 6.25 4.34317383033 144% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 12.0 7.41237113402 162% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.156886643466 0.216113520407 73% => OK
Sentence topic coherence: 0.0511066382449 0.0766984524023 67% => OK
Sentence topic coherence SD: 0.039023165931 0.0603063233224 65% => OK
Paragraph topic coherence: 0.0878857183429 0.12726935374 69% => OK
Paragraph topic coherence SD: 0.0168782357444 0.0580467560999 29% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.

Essay readability:
automated_readability_index: 8.5 8.37731958763 101% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 8.36 8.71597938144 96% => OK
dale_chall_readability_score: 7.29 7.59969072165 96% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.