Dear Sir or Madam,
In reference to your letter received on 25th Oct. 2017, I am writing to express my disagreement with regards to the charges applied due my account was overdrawn.
I have had my account in your bank since 2010, and I have been using it for all my transactions without any issues. Unfortunately, incorrect charges $75 have been recently issued due to uncovered amount in my saving account number A/C 3456772.
However, when I received the latest bank statement, I discovered that it did not include $500 refunds by Carrefour due to a return purchase processed by my debit card. Therefore, my account balance dropped below the overdrawing limit. Generally, If the refunds were processed on timely manner by your bank system, I should not have received the deduction notification.
As this is clearly your bank system mistake, I would request you to reflect the refunds into my account as a matter of urgency and waive the additional charges ($70) accordingly. Please ensure all my transactions are updated in your system on time in order to avoid such confusion in the future.
I am looking forward to hearing from you soon.
Yours faithfully,
SAM
- You have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorr 89
- You and your family are planning to spend a weekend at a seaside hotel Task Write a letter to the hotel making the arrangements 1 Let them know when you will be arriving and leaving 2 What type of rooms you would like 3 Ask them how much the weekend 87
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- You work at home and have a problem with a piece of equipment that you use for your job.Write a letter to the shop or company which supplied the equipment in your letter.• Describe the problem with the equipment• Explain how this problem is affecting 78
Transition Words or Phrases used:
accordingly, however, if, look, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 986.0 937.175257732 105% => OK
No of words: 197.0 206.0 96% => OK
Chars per words: 5.00507614213 4.54256449028 110% => OK
Fourth root words length: 3.74642080493 3.78020617076 99% => OK
Word Length SD: 2.8374953453 2.54303337028 112% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.634517766497 0.622605031667 102% => OK
syllable_count: 297.9 290.88556701 102% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 45.2404046719 44.8134815571 101% => OK
Chars per sentence: 89.6363636364 76.5299724578 117% => OK
Words per sentence: 17.9090909091 16.8248392259 106% => OK
Discourse Markers: 4.09090909091 4.34317383033 94% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.291532976763 0.216113520407 135% => OK
Sentence topic coherence: 0.110803301515 0.0766984524023 144% => OK
Sentence topic coherence SD: 0.0576665272551 0.0603063233224 96% => OK
Paragraph topic coherence: 0.160105344487 0.12726935374 126% => OK
Paragraph topic coherence SD: 0.0265957784943 0.0580467560999 46% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 11.1 8.37731958763 133% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 11.48 8.71597938144 132% => OK
dale_chall_readability_score: 8.81 7.59969072165 116% => OK
difficult_words: 54.0 41.2886597938 131% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.