You have recently faced a problem at the airport An employee of the airport helped you with this matter Write a letter to the airport manager and say What the problem was How the person helped you Suggest the manager to praise this employee in some way

Respected Sir/Madam ,

I am Aishwarya , a passenger who travelled from Pune to Chennai in 6E409 on 20th May .I am writing this to thank one of your employee for the timely assistance he did and to appreciate the way he handled the problem.

My flight had a transit in Bangalore .I had booked my luggage to be directly collected from my destination, Chennai. When I landed in Chennai, I was waiting to collect my luggage from the respective baggage carousel . But to my dismay, I found it was missing . I contacted the executive at the nearby Indigo counter ,Shiva. Once I explained my issue, he reassured me that he will do his best to find my luggage. He connected with his team and found that the baggage was unloaded in Bangalore and was still there.

Finally , he arranged for the baggage to be sent in the next possible flight and also for it to be door delivered to my home. Since I had my college certificates inside my baggage and an interview scheduled the next day , It was a life changing event for me.

I would really like to appreciate Shiva for being polite and prompt with his responses. Though it was his job to help me , the empathy he showed was not everyone's cup of tea. Once again, I would like to thank Shiva and the management for helping me find my lost luggage.

Yours Sincerely,
Aishwarya.

Votes
Average: 7.8 (1 vote)

Grammar and spelling errors:
Line 1, column 20, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
Respected Sir/Madam , I am Aishwarya , a passenger who tra...
^^
Line 3, column 15, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
Respected Sir/Madam , I am Aishwarya , a passenger who travelled from Pune to ...
^^
Line 3, column 85, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...rom Pune to Chennai in 6E409 on 20th May .I am writing this to thank one of your e...
^^
Line 3, column 87, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: I
...m Pune to Chennai in 6E409 on 20th May .I am writing this to thank one of your em...
^
Line 5, column 37, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
... My flight had a transit in Bangalore .I had booked my luggage to be directly c...
^^
Line 5, column 39, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: I
... My flight had a transit in Bangalore .I had booked my luggage to be directly co...
^
Line 5, column 216, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...age from the respective baggage carousel . But to my dismay, I found it was missin...
^^
Line 5, column 259, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...But to my dismay, I found it was missing . I contacted the executive at the nearby...
^^
Line 5, column 316, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...e executive at the nearby Indigo counter ,Shiva. Once I explained my issue, he rea...
^^
Line 5, column 415, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... will do his best to find my luggage. He connected with his team and found that t...
^^^
Line 7, column 8, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...ngalore and was still there. Finally , he arranged for the baggage to be sent ...
^^
Line 7, column 77, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e to be sent in the next possible flight and also for it to be door delivered to ...
^^
Line 7, column 221, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
... and an interview scheduled the next day , It was a life changing event for me. ...
^^
Line 9, column 121, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...ponses. Though it was his job to help me , the empathy he showed was not everyones...
^^

Transition Words or Phrases used:
also, but, finally, if, may, really, so, still

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 11.0 7.48453608247 147% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 46.0 32.9175257732 140% => Less pronouns wanted
Preposition: 31.0 26.3917525773 117% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 1089.0 937.175257732 116% => OK
No of words: 238.0 206.0 116% => OK
Chars per words: 4.5756302521 4.54256449028 101% => OK
Fourth root words length: 3.92775363542 3.78020617076 104% => OK
Word Length SD: 2.63996769003 2.54303337028 104% => OK
Unique words: 135.0 127.690721649 106% => OK
Unique words percentage: 0.567226890756 0.622605031667 91% => More unique words wanted or less content wanted.
syllable_count: 344.7 290.88556701 119% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 14.0 9.13402061856 153% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 49.9159056127 44.8134815571 111% => OK
Chars per sentence: 83.7692307692 76.5299724578 109% => OK
Words per sentence: 18.3076923077 16.8248392259 109% => OK
Discourse Markers: 3.53846153846 4.34317383033 81% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 14.0 2.54639175258 550% => Less language errors wanted.
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.0880282950304 0.216113520407 41% => OK
Sentence topic coherence: 0.0341855418055 0.0766984524023 45% => OK
Sentence topic coherence SD: 0.0328864888606 0.0603063233224 55% => OK
Paragraph topic coherence: 0.0500732611972 0.12726935374 39% => OK
Paragraph topic coherence SD: 0.0411936528321 0.0580467560999 71% => OK

Essay readability:
automated_readability_index: 9.3 8.37731958763 111% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 9.28 8.71597938144 106% => OK
dale_chall_readability_score: 8.11 7.59969072165 107% => OK
difficult_words: 54.0 41.2886597938 131% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.