You have taken a cruise on a holiday and have been disappointed with the experience.
Write a letter to the cruise provider. In your letter say:
- what went wrong
- how you felt about it
- what do you want to be done about it
Dear Mr. Kim,
I am writing this epistle with utmost dissatisfaction from the excursion taken on your cruise as it did not match the said words by you.
When you approached me with the package of your cruise and mentioned the services on it, I anticipated that you would serve us with the same. However, to my surprise, there were many discrepancies while we were on trip. To begin with the accommodation, as it was promised that a family suite will be given to us but, we were forced to adjust in two adjacent rooms. Moreover, package comprised of three main course a day while, to its contrary, we were given only breakfast and for other two meals, the manager expected us to pay extra.
I am afraid to say that this is sheer unprofessionalism on your part. Client satisfaction is ultimate motive of every company and this goal can be met when the words are kept. My family too got disheartened since they had high hopes from this trip.
Now, I am entitled to expect compensation of this trip as it has been our awful experience. For this, I would like to suggest you to either offer me a discounted trip for next time or reimburse the money as per the facilities which were not offered but were committed.
Hoping for a positive and prompt response.
Yours sincerely,
Anna Haden.
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Comments
Essay evaluations by e-grader
Transition Words or Phrases used:
but, however, moreover, while, i am afraid, to begin with
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.48453608247 174% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1062.0 937.175257732 113% => OK
No of words: 231.0 206.0 112% => OK
Chars per words: 4.5974025974 4.54256449028 101% => OK
Fourth root words length: 3.89854898053 3.78020617076 103% => OK
Word Length SD: 2.72519676367 2.54303337028 107% => OK
Unique words: 149.0 127.690721649 117% => OK
Unique words percentage: 0.645021645022 0.622605031667 104% => OK
syllable_count: 333.9 290.88556701 115% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 47.7012549334 44.8134815571 106% => OK
Chars per sentence: 88.5 76.5299724578 116% => OK
Words per sentence: 19.25 16.8248392259 114% => OK
Discourse Markers: 4.75 4.34317383033 109% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.141256022866 0.216113520407 65% => OK
Sentence topic coherence: 0.0508156357226 0.0766984524023 66% => OK
Sentence topic coherence SD: 0.0678822370992 0.0603063233224 113% => OK
Paragraph topic coherence: 0.0763592995261 0.12726935374 60% => OK
Paragraph topic coherence SD: 0.068176346979 0.0580467560999 117% => OK
Essay readability:
automated_readability_index: 9.9 8.37731958763 118% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 9.4 8.71597938144 108% => OK
dale_chall_readability_score: 7.52 7.59969072165 99% => OK
difficult_words: 43.0 41.2886597938 104% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.
Transition Words or Phrases used:
but, however, moreover, while, i am afraid, to begin with
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.48453608247 174% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1062.0 937.175257732 113% => OK
No of words: 231.0 206.0 112% => OK
Chars per words: 4.5974025974 4.54256449028 101% => OK
Fourth root words length: 3.89854898053 3.78020617076 103% => OK
Word Length SD: 2.72519676367 2.54303337028 107% => OK
Unique words: 149.0 127.690721649 117% => OK
Unique words percentage: 0.645021645022 0.622605031667 104% => OK
syllable_count: 333.9 290.88556701 115% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 47.7012549334 44.8134815571 106% => OK
Chars per sentence: 88.5 76.5299724578 116% => OK
Words per sentence: 19.25 16.8248392259 114% => OK
Discourse Markers: 4.75 4.34317383033 109% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.141256022866 0.216113520407 65% => OK
Sentence topic coherence: 0.0508156357226 0.0766984524023 66% => OK
Sentence topic coherence SD: 0.0678822370992 0.0603063233224 113% => OK
Paragraph topic coherence: 0.0763592995261 0.12726935374 60% => OK
Paragraph topic coherence SD: 0.068176346979 0.0580467560999 117% => OK
Essay readability:
automated_readability_index: 9.9 8.37731958763 118% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 9.4 8.71597938144 108% => OK
dale_chall_readability_score: 7.52 7.59969072165 99% => OK
difficult_words: 43.0 41.2886597938 104% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.