You received a letter form an airline company for your feedback for your latest flight with them. Write a letter to the Customer Service Manager
• Say what reasons made you choose this airline.
• Something that you liked about the flight
• Suggest an improvement
Dear Sir,
I am writing this letter in response to the feedback requested from my side as I recently flew with your airlines. I wanted to thank your crew and staff for making it an incredible flight experience. I am a regular flyer but I would say Thai airlines is one of the best to travel with.
The experience has always been so positive to fly with you guys which is the major reason I choose your flight. Operational flight is a dreamliner jet which has a good safety record and has comfortable seats for passengers with modern amenities like in-flight infotainment system which keeps you entertained during the flight hours. It is a modern jumbo jet equipped with in-flight connectivity in case you want to get access to the internet. The service from the crew has also been fantastic as they are always there serve you for when you need anything on the flight.
Apart from this, I would suggest a small improvement on the flight menu, if you could include vegetarian food as most of the times it is not available.
I look forward to flying with you again and I hope you will consider this minor suggestion for improving the flying experience of passengers.
Yours sincerely
vinshu
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Grammar and spelling errors:
Line 1, column 10, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir, I am writing this letter in response to ...
^^^^^
Line 3, column 201, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ing it an incredible flight experience. I am a regular flyer but I would say Thai...
^
Line 7, column 153, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... most of the times it is not available. I look forward to flying with you again ...
^^^^^
Line 11, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ience of passengers. Yours sincerely vinshu
^^^
Transition Words or Phrases used:
also, but, if, look, so, apart from
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 995.0 937.175257732 106% => OK
No of words: 210.0 206.0 102% => OK
Chars per words: 4.7380952381 4.54256449028 104% => OK
Fourth root words length: 3.80675409584 3.78020617076 101% => OK
Word Length SD: 2.63381550739 2.54303337028 104% => OK
Unique words: 129.0 127.690721649 101% => OK
Unique words percentage: 0.614285714286 0.622605031667 99% => OK
syllable_count: 298.8 290.88556701 103% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 48.370342153 44.8134815571 108% => OK
Chars per sentence: 99.5 76.5299724578 130% => OK
Words per sentence: 21.0 16.8248392259 125% => OK
Discourse Markers: 3.5 4.34317383033 81% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 10.0 7.41237113402 135% => OK
Sentences with negative sentiment : 0.0 1.49484536082 0% => More negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.437895583579 0.216113520407 203% => OK
Sentence topic coherence: 0.161059308124 0.0766984524023 210% => Sentence topic similarity is high.
Sentence topic coherence SD: 0.0509398768231 0.0603063233224 84% => OK
Paragraph topic coherence: 0.225856514664 0.12726935374 177% => OK
Paragraph topic coherence SD: 0.0672279833153 0.0580467560999 116% => OK
Essay readability:
automated_readability_index: 11.4 8.37731958763 136% => OK
flesch_reading_ease: 67.08 70.7449484536 95% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 10.21 8.71597938144 117% => OK
dale_chall_readability_score: 7.99 7.59969072165 105% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.