Your recently bought a smartphone from a specailized store, but it is not working properly. you have called the shop several times but no action has been taken.
write an email to the shop manager, in your letter
give details of the mobile phone you purchased and when you bought it.
describe the problems you are having with the smartphone
explain what happened when you called the shop
tell the manager what you would like him to do
Dear Sir,
I am writing this letter regarding a recent purchase from your shop. recently i purchased i mobile phone from your shop and it is not working at all and tried calling the customer care for the past two days with no answer.
I had visited your shop on the Lillington road on 23rd January in the morning and bought a phone. I bought samsung 10 series and the shop attendees has shown the demo piece. And i had asked them for a new piece and i paid $ 250 for the same. The invoice number is IG348512.
after i reached home, i switched on the phone and as per the advise from the shop i has charged my phone for 3 hours. When i took the phone the phone after that, the screen is completely blank and i was not able to do anything. I tried restarting phone and it is still the same.
Soon i tried calling the customer care and i was put on hold and they said our customer care expert will reach out to you. it has been two days and i have not received any calls till now.
I am regular customer and i prefer buying things from your shop. But this time i would like to bring your notice that i am very disappointed with the bad service that i received.
I would like to either get a replacement phone by end of the day or reimbursement. I am hoping that you will look into this matter and take necessary actions.
Yours Faithfully
Jeny Ann Thomas
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-07-20 | Jeny Ann | 70 | view |
| 2019-06-28 | harmankaur | 78 | view |
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- An increasing number of people are buying what they need online. What are the advantages and disadvantages for both individuals and companies to shopping online? 56
- Your recently bought a smartphone from a specailized store, but it is not working properly. you have called the shop several times but no action has been taken.write an email to the shop manager, in your lettergive details of the mobile phone you purchase 70
Grammar and spelling errors:
Line 3, column 70, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Recently
...rding a recent purchase from your shop. recently i purchased i mobile phone from your sh...
^^^^^^^^
Line 3, column 79, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...ecent purchase from your shop. recently i purchased i mobile phone from your shop...
^
Line 5, column 179, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...attendees has shown the demo piece. And i had asked them for a new piece and i pa...
^
Line 5, column 216, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...nd i had asked them for a new piece and i paid $ 250 for the same. The invoice nu...
^
Line 5, column 223, Rule ID: CURRENCY_SPACE[1]
Message: The currency mark is usually written without any whitespace: '$250'.
Suggestion: $250
...d asked them for a new piece and i paid $ 250 for the same. The invoice number is IG3...
^^^^^
Line 7, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: After
...me. The invoice number is IG348512. after i reached home, i switched on the phon...
^^^^^
Line 7, column 7, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...e invoice number is IG348512. after i reached home, i switched on the phone ...
^
Line 7, column 23, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
... is IG348512. after i reached home, i switched on the phone and as per the a...
^
Line 7, column 24, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...is IG348512. after i reached home, i switched on the phone and as per the adv...
^^
Line 7, column 59, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...me, i switched on the phone and as per the advise from the shop i has charged my phone fo...
^^^^^^^^^^
Line 7, column 63, Rule ID: GIVE_ADVISE[2]
Message: Did you mean 'advice' (a noun)?
Suggestion: advice
...i switched on the phone and as per the advise from the shop i has charged my phone fo...
^^^^^^
Line 7, column 86, Rule ID: NON3PRS_VERB[1]
Message: The pronoun 'i' must be used with a non-third-person form of a verb: 'have'
Suggestion: have
...e and as per the advise from the shop i has charged my phone for 3 hours. When i to...
^^^
Line 7, column 125, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
... has charged my phone for 3 hours. When i took the phone the phone after that, th...
^
Line 7, column 132, Rule ID: PHRASE_REPETITION[1]
Message: This phrase is duplicated. You should probably leave only 'the phone'.
Suggestion: the phone
...arged my phone for 3 hours. When i took the phone the phone after that, the screen is completely bl...
^^^^^^^^^^^^^^^^^^^
Line 7, column 199, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...hat, the screen is completely blank and i was not able to do anything. I tried re...
^
Line 9, column 6, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...hone and it is still the same. Soon i tried calling the customer care and i w...
^
Line 9, column 44, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...n i tried calling the customer care and i was put on hold and they said our custo...
^
Line 9, column 124, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...omer care expert will reach out to you. it has been two days and i have not receiv...
^^
Line 11, column 27, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...till now. I am regular customer and i prefer buying things from your shop. Bu...
^
Line 11, column 80, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...ng things from your shop. But this time i would like to bring your notice that i ...
^
Line 11, column 119, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
... i would like to bring your notice that i am very disappointed with the bad servi...
^
Line 11, column 168, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
... disappointed with the bad service that i received. I would like to either ge...
^
Transition Words or Phrases used:
but, look, regarding, so, still
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 16.0 5.05154639175 317% => Less conjunction wanted
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 45.0 32.9175257732 137% => Less pronouns wanted
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1111.0 937.175257732 119% => OK
No of words: 263.0 206.0 128% => OK
Chars per words: 4.22433460076 4.54256449028 93% => OK
Fourth root words length: 4.02706775958 3.78020617076 107% => OK
Word Length SD: 2.26353887563 2.54303337028 89% => OK
Unique words: 148.0 127.690721649 116% => OK
Unique words percentage: 0.562737642586 0.622605031667 90% => More unique words wanted or less content wanted.
syllable_count: 333.9 290.88556701 115% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 16.0 12.6804123711 126% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 32.4227447173 44.8134815571 72% => OK
Chars per sentence: 69.4375 76.5299724578 91% => OK
Words per sentence: 16.4375 16.8248392259 98% => OK
Discourse Markers: 1.9375 4.34317383033 45% => More transition words/phrases wanted.
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 22.0 2.54639175258 864% => Less language errors wanted.
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 7.0 3.94845360825 177% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.318096915469 0.216113520407 147% => OK
Sentence topic coherence: 0.0941288106315 0.0766984524023 123% => OK
Sentence topic coherence SD: 0.0752205329206 0.0603063233224 125% => OK
Paragraph topic coherence: 0.146516528636 0.12726935374 115% => OK
Paragraph topic coherence SD: 0.0880335843059 0.0580467560999 152% => OK
Essay readability:
automated_readability_index: 6.7 8.37731958763 80% => Automated_readability_index is low.
flesch_reading_ease: 80.62 70.7449484536 114% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.0 7.45979381443 80% => OK
coleman_liau_index: 6.9 8.71597938144 79% => OK
dale_chall_readability_score: 6.65 7.59969072165 88% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?
---------------------
Maximum five paragraphs wanted.
Rates: 70.2247191011 out of 100
Scores by essay e-grader: 6.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.