You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
- Describe the problem with the equipment
- Explain what happened when you phoned the shop
- Say what you would like the manager to do.
I am writing you to express my dissatisfaction about my purchase, which was made 2 weeks ago.
I purchased new blender in you store on 01.09.2016. After a few time I used it, the “PUSH” button on blender stopped working. You cannot imagine, how unhappy I was when it broke, as it was bought for my little daughter.
I contacted your store immediately in order to return the blender and spoke to shift manager. I explained the situation and was very surprised to hear that I had to repair the blender by myself. It was quite a strange answer for new equipment with 2 year guarantee card, so I contacted to the service desk to ask them for help. They also refused to repair the equipment. I was very surprised to see that the new improved model with 2 years of guarantee was refused to change and repair.
I am very disappointed with both equipment and service that I received. As I cannot wait too much, I insist on replacing the purchase to new one or repairing in near 3 days.
Yours faithfully,
Mehriban Rehimova
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Grammar and spelling errors:
Line 3, column 61, Rule ID: MANY_NN[1]
Message: Possible agreement error. The noun time seems to be countable; consider using: 'few times'.
Suggestion: few times
...der in you store on 01.09.2016. After a few time I used it, the 'PUSH' button ...
^^^^^^^^
Line 5, column 266, Rule ID: CD_NN[1]
Message: Possible agreement error. The noun 'card' seems to be countable, so consider using: 'cards'.
Suggestion: cards
...for new equipment with 2 year guarantee card, so I contacted to the service desk to ...
^^^^
Discourse Markers used:
['also', 'but', 'if', 'so']
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance in Part of Speech:
Nouns: 0.170616113744 0.247107183377 69% => OK
Verbs: 0.199052132701 0.155533422707 128% => OK
Adjectives: 0.0616113744076 0.0946595960268 65% => OK
Adverbs: 0.0521327014218 0.0501214627716 104% => OK
Pronouns: 0.127962085308 0.0437548338989 292% => Less pronouns wanted. Try not to use 'you, I, they, he...' as the subject of a sentence
Prepositions: 0.104265402844 0.122226691241 85% => OK
Participles: 0.0379146919431 0.0403226058552 94% => OK
Conjunctions: 2.85333733835 2.80594681477 102% => OK
Infinitives: 0.0521327014218 0.0326793684256 160% => OK
Particles: 0.0 0.00163938923432 0% => OK
Determiners: 0.0521327014218 0.0861772015684 60% => OK
Modal_auxiliary: 0.00947867298578 0.021408717616 44% => OK
WH_determiners: 0.0142180094787 0.011925033212 119% => OK
Vocabulary words and sentences:
No of characters: 1035.0 1933.35771543 54% => OK
No of words: 185.0 316.048096192 59% => More content wanted.
Chars per words: 5.59459459459 6.12580529183 91% => OK
Fourth root words length: 3.68801715136 4.20517956788 88% => OK
words length more than 5 chars: 0.308108108108 0.374742101984 82% => OK
words length more than 6 chars: 0.243243243243 0.28420135186 86% => OK
words length more than 7 chars: 0.162162162162 0.203846283523 80% => OK
words length more than 8 chars: 0.124324324324 0.137316102897 91% => OK
Word Length SD: 2.85333733835 2.80594681477 102% => OK
Unique words: 109.0 176.037074148 62% => More unique words wanted.
Unique words percentage: 0.589189189189 0.56093040696 105% => OK
Word variations: 54.0837056229 60.7387585426 89% => OK
How many sentences: 12.0 16.0891783567 75% => OK
Sentence length: 15.4166666667 20.7743622355 74% => OK
Sentence length SD: 27.6746976296 49.517814964 56% => OK
Chars per sentence: 86.25 127.492653851 68% => OK
Words per sentence: 15.4166666667 20.7743622355 74% => OK
Discourse Markers: 0.333333333333 0.814263465372 41% => More Discourse Markers wanted.
Paragraphs: 4.0 4.38877755511 91% => OK
Language errors: 2.0 3.99599198397 50% => OK
Readability: 39.740990991 49.1944974215 81% => OK
Elegance: 0.825 1.69124875643 49% => Essaays need to be developed more elegantly.
Coherence and Cohesion:
Essay topic to essay body coherence: 0.32426651144 0.332605444948 97% => OK
Sentence sentence coherence: 0.110899866167 0.102741220458 108% => OK
Sentence sentence coherence SD: 0.0900824884607 0.0668466124924 135% => OK
Sentence paragraph coherence: 0.616085246316 0.534860350844 115% => OK
Sentence paragraph coherence SD: 0.151318565269 0.148594505496 102% => OK
Sentence topic coherence: 0.124310672818 0.134430193775 92% => OK
Sentence topic coherence SD: 0.0636270469968 0.0742795772207 86% => OK
Paragraph paragraph coherence: 0.169228520228 0.324371583561 52% => OK
Paragraph paragraph coherence SD: 0.0602448817045 0.0638462369009 94% => OK
Paragraph topic coherence: 0.168575125548 0.228012699653 74% => OK
Paragraph topic coherence SD: 0.0818635337732 0.058150111329 141% => OK
Task Achievement:
Sentences with positive sentiment : 4.0 8.68436873747 46% => OK
Sentences with negative sentiment : 5.0 3.9879759519 125% => OK
Sentences with neutral sentiment: 3.0 3.41683366733 88% => OK
Positive topic words: 1.0 5.90881763527 17% => More positive topic words wanted.
Negative topic words: 2.0 2.5751503006 78% => OK
Neutral topic words: 1.0 1.9629258517 51% => OK
Total topic words: 4.0 10.4468937876 38% => More topic words wanted.
What are sentences with positive/Negative/neutral sentiment?
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Minimum 250 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: This is not the final score. The e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.