Write a letter to a company asking for a refund for something you bought from them online. In your letter include :
• What you bought
• What the problem is
• Why you want a refund
Dear sir/Madam,
I am writing this letter to express my dissatisfaction with the kitchen machine that I bought from your online store and complain about the lack of cooperation from customer service.
I got a message on my email from your company informing me that the annual discount will start for online shopping only.Then I chose a kitchen machine from your site and purchased using visa. I received it on 1st of October 2018.
After I had received the appliance, I opened it in order to trying all the pieces. Unfortunately, I found the grinder was not working despite following the user manual instructions. I called the customer service officer, but he was not cooperative at all, he refused to replace it or give me any solution to the problem.
As a consequence of this ignorance and mistreatment, I want to refund . That is because I have the right to refund or replace within 14 days from the purchase date.
I would greatly appreciate your prompt resolution to this matter.
Yours faithfully,
Reham Elsayed
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2018-10-10 | Reham Elsayed | 81 | view |
Grammar and spelling errors:
Line 7, column 121, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Then
...unt will start for online shopping only.Then I chose a kitchen machine from your si...
^^^^
Line 7, column 151, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ping only.Then I chose a kitchen machine from your site and purchased using visa....
^^
Line 9, column 21, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...of October 2018. After I had received the appliance, I opened it in order to t...
^^
Line 9, column 257, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...icer, but he was not cooperative at all, he refused to replace it or give me any ...
^^
Line 10, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...r give me any solution to the problem. As a consequence of this ignorance and m...
^^^
Line 11, column 70, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...rance and mistreatment, I want to refund . That is because I have the right to ref...
^^
Transition Words or Phrases used:
but, so, then
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 870.0 937.175257732 93% => OK
No of words: 174.0 206.0 84% => More content wanted.
Chars per words: 5.0 4.54256449028 110% => OK
Fourth root words length: 3.63192868298 3.78020617076 96% => OK
Word Length SD: 2.90140571138 2.54303337028 114% => OK
Unique words: 115.0 127.690721649 90% => More unique words wanted.
Unique words percentage: 0.66091954023 0.622605031667 106% => OK
syllable_count: 267.3 290.88556701 92% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 55.8497985672 44.8134815571 125% => OK
Chars per sentence: 87.0 76.5299724578 114% => OK
Words per sentence: 17.4 16.8248392259 103% => OK
Discourse Markers: 1.3 4.34317383033 30% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.172358734991 0.216113520407 80% => OK
Sentence topic coherence: 0.0531336425897 0.0766984524023 69% => OK
Sentence topic coherence SD: 0.0505161282518 0.0603063233224 84% => OK
Paragraph topic coherence: 0.0842995247693 0.12726935374 66% => OK
Paragraph topic coherence SD: 0.0542466155442 0.0580467560999 93% => OK
Essay readability:
automated_readability_index: 10.8 8.37731958763 129% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 11.42 8.71597938144 131% => OK
dale_chall_readability_score: 8.74 7.59969072165 115% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.