Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
• why you went to the shop/office
• how the employees behaved to offend you
• what you expect the company to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Dear Sir or Madam,
I would like to express my dissatisfaction regarding the service which I received recently, when I visited your electronics shop, located at High street park , London.
As per mouth publicity done by my friend about your shop and service, we decided to buy Microwave oven from your shop. When we entered into your shop, we were into a positive note, but it turned down very soon.
We asked the staff, who were standing at the counter, to show us Micorwave oven. But he pointed out finger to another person, and told us to check with that staff. The staff was busy in watching television and was not concerned about the customer. When we queried to him regarding oven, he said rudely to wait for five minutes, as that TV opera was going to end in few minutes. We felt insulted and left your shop without buying anything and none of the employees came to consult us that time.
I would highly recommend you to train your staff with concerned to the delivery of service. As, you have brand name in the market but it is getting detoriated because of the service provided by your employees.
I hope that you will resolve this issue.
Yours faithfully,
Tim Frank
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Grammar and spelling errors:
Line 3, column 158, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...ronics shop, located at High street park , London. As per mouth publicity done ...
^^
Transition Words or Phrases used:
but, regarding, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 9.0 3.03092783505 297% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 37.0 32.9175257732 112% => OK
Preposition: 34.0 26.3917525773 129% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 985.0 937.175257732 105% => OK
No of words: 211.0 206.0 102% => OK
Chars per words: 4.6682464455 4.54256449028 103% => OK
Fourth root words length: 3.81127787577 3.78020617076 101% => OK
Word Length SD: 2.41739185381 2.54303337028 95% => OK
Unique words: 141.0 127.690721649 110% => OK
Unique words percentage: 0.668246445498 0.622605031667 107% => OK
syllable_count: 299.7 290.88556701 103% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 5.0 1.83505154639 272% => Less adverbial clause wanted.
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 40.2543130884 44.8134815571 90% => OK
Chars per sentence: 82.0833333333 76.5299724578 107% => OK
Words per sentence: 17.5833333333 16.8248392259 105% => OK
Discourse Markers: 1.5 4.34317383033 35% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.170397606466 0.216113520407 79% => OK
Sentence topic coherence: 0.0638279711504 0.0766984524023 83% => OK
Sentence topic coherence SD: 0.0496180534157 0.0603063233224 82% => OK
Paragraph topic coherence: 0.107378578692 0.12726935374 84% => OK
Paragraph topic coherence SD: 0.0462395475092 0.0580467560999 80% => OK
Essay readability:
automated_readability_index: 9.4 8.37731958763 112% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.51 8.71597938144 109% => OK
dale_chall_readability_score: 7.92 7.59969072165 104% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.