You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
• describe the problem with the equipment
• explain what happened when you phoned the shop
• say what you would like the manager to do
Dear Manager,
I am writing this letter to express my dissatisfaction with your after sales and support service because the brand-new microwave I bought was not working and your support staff did not send anyone to look into matter.
I actually came to know about the issue, the moment I connected it to the switch, after taking it out from the box. Although the switch to which I connected the plug had supply, it never turned on and the power LED was off too, which led me to the conclusion that it might be some problem with the equipment.
An immediate call was made by me to the support department of the shop, they kept me on hold for 15 minutes and after that a lady named Sarah told me that no electrician is currently available to attend my complain. Furthermore, I requested her to issue me a complain number, so that I can follow up against my complain but she responded very rudely and did not issue any service request number.
It is requested to kindly look into the matter and resolve the issue at your earliest. Since the microwave is under warranty, I want it to be replaced with a new one of the same brand and specification.
Looking forward for a prompt action.
Yours Sincerely,
Shazia Iqbal
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-11-27 | Nupur_ | 78 | view |
| 2019-09-06 | Shazia | 78 | view |
| 2018-09-05 | SATPREET SINGH | 78 | view |
| 2014-10-04 | tracysjxiao | 70 | view |
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Grammar and spelling errors:
Line 13, column 258, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...urthermore, I requested her to issue me a complain number, so that I can follow up against...
^^^^^^^^^^
Line 17, column 204, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ne of the same brand and specification. Looking forward for a prompt action. ...
^^^^^^^
Transition Words or Phrases used:
actually, but, furthermore, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.0 114% => OK
Auxiliary verbs: 2.0 1.00243902439 200% => OK
Conjunction : 8.0 6.8 118% => OK
Relative clauses : 6.0 3.15609756098 190% => OK
Pronoun: 34.0 5.60731707317 606% => Less pronouns wanted
Preposition: 33.0 33.7804878049 98% => OK
Nominalization: 4.0 3.97073170732 101% => OK
Performance on vocabulary words:
No of characters: 1029.0 965.302439024 107% => OK
No of words: 220.0 196.424390244 112% => OK
Chars per words: 4.67727272727 4.92477711251 95% => OK
Fourth root words length: 3.85128510684 3.73543355544 103% => OK
Word Length SD: 2.5875217091 2.65546596893 97% => OK
Unique words: 135.0 106.607317073 127% => OK
Unique words percentage: 0.613636363636 0.547539520022 112% => OK
syllable_count: 310.5 283.868780488 109% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 1.53170731707 522% => Less pronouns wanted as sentence beginning.
Article: 2.0 4.33902439024 46% => OK
Subordination: 4.0 1.07073170732 374% => Less adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 2.0 3.36585365854 59% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 8.94146341463 101% => OK
Sentence length: 24.0 22.4926829268 107% => OK
Sentence length SD: 71.1749713257 43.030603864 165% => OK
Chars per sentence: 114.333333333 112.824112599 101% => OK
Words per sentence: 24.4444444444 22.9334400587 107% => OK
Discourse Markers: 4.44444444444 5.23603664747 85% => OK
Paragraphs: 5.0 3.83414634146 130% => Less paragraphs wanted.
Language errors: 2.0 1.69756097561 118% => OK
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 3.0 1.13902439024 263% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.158132924153 0.215688989381 73% => OK
Sentence topic coherence: 0.0602982876966 0.103423049105 58% => OK
Sentence topic coherence SD: 0.0540820221847 0.0843802449381 64% => OK
Paragraph topic coherence: 0.0785605463452 0.15604864568 50% => OK
Paragraph topic coherence SD: 0.0536743722386 0.0819641961636 65% => OK
Essay readability:
automated_readability_index: 12.8 13.2329268293 97% => OK
flesch_reading_ease: 64.04 61.2550243902 105% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 10.3 10.3012195122 100% => OK
coleman_liau_index: 10.16 11.4140731707 89% => OK
dale_chall_readability_score: 7.98 8.06136585366 99% => OK
difficult_words: 44.0 40.7170731707 108% => OK
linsear_write_formula: 17.0 11.4329268293 149% => OK
gunning_fog: 11.6 10.9970731707 105% => OK
text_standard: 8.0 11.0658536585 72% => OK
What are above readability scores?
---------------------
Maximum four paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.