There is an issue with reception area. How do we fix it?
Write a letter please.
Dear Mr.Charles,
I am writing to discuss about the issue faced by some clients last week in our office and how do we fix them.
Last week, I got few complaints from the client stating that the receptionist didn't have sufficient knowledge about the office. Since ours is a private bank, people will need someone from our side to help them out and reception area is the first and foremost place in our office. It seems that the reception team doesn't have knowledge about different types of forms available in office (current account, saving account form, FD form etc.) and how do we fill them.
Best remedy would be running training sessions for all the needed folks next week. We have vacation coming up next week and it will be good time for reception team to learn something new since it is less busy week ahead. Also, we can enlighten them with customer service program so that they can handle clients better.
Looking forward to arrange the training session in future.
Yours Sincerely
Jones
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Grammar and spelling errors:
Line 1, column 9, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Charles
Dear Mr.Charles, I am writing to discuss about the...
^^^^^^^
Line 7, column 79, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...he client stating that the receptionist didnt have sufficient knowledge about the off...
^^^^^
Line 7, column 314, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: doesn't
...ffice. It seems that the reception team doesnt have knowledge about different types of...
^^^^^^
Line 15, column 17, Rule ID: ADMIT_ENJOY_VB[7]
Message: This verb is used with the gerund form: 'to arranging'.
Suggestion: to arranging
...le clients better. Looking forward to arrange the training session in future. Yo...
^^^^^^^^^^
Line 15, column 49, Rule ID: IN_PAST[1]
Message: Did you mean: 'in the future'?
Suggestion: in the future
...forward to arrange the training session in future. Yours Sincerely Jones ...
^^^^^^^^^
Line 27, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e. Yours Sincerely Jones
^^^^
Transition Words or Phrases used:
also, first, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 22.0 32.9175257732 67% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 857.0 937.175257732 91% => OK
No of words: 174.0 206.0 84% => More content wanted.
Chars per words: 4.92528735632 4.54256449028 108% => OK
Fourth root words length: 3.63192868298 3.78020617076 96% => OK
Word Length SD: 2.25094481124 2.54303337028 89% => OK
Unique words: 119.0 127.690721649 93% => More unique words wanted.
Unique words percentage: 0.683908045977 0.622605031667 110% => OK
syllable_count: 241.2 290.88556701 83% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 47.5167338945 44.8134815571 106% => OK
Chars per sentence: 85.7 76.5299724578 112% => OK
Words per sentence: 17.4 16.8248392259 103% => OK
Discourse Markers: 2.5 4.34317383033 58% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.1889353339 0.216113520407 87% => OK
Sentence topic coherence: 0.0722545709788 0.0766984524023 94% => OK
Sentence topic coherence SD: 0.0918027412581 0.0603063233224 152% => OK
Paragraph topic coherence: 0.113750007265 0.12726935374 89% => OK
Paragraph topic coherence SD: 0.098151555996 0.0580467560999 169% => OK
Essay readability:
automated_readability_index: 10.5 8.37731958763 125% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 11.02 8.71597938144 126% => OK
dale_chall_readability_score: 7.47 7.59969072165 98% => OK
difficult_words: 33.0 41.2886597938 80% => More difficult words wanted.
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.