You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Dear Sir,
My name is Jane and I am your customer for 5 years. My customer ID is ST56748. I am writing this letter to draw your attention to the issue which I currently facing with the credit card service.
Last month, I received a new credit card from your branch and it is not activated yet. With regard to this, I am regularly calling the customer support team, but no one is replying. Even, I sent myriads of emails to you, unfortunately, I didnt receive a particular response for them. One last email which I sent 10 days ago on 20th August 2020 with all the needed information requesting for the activation of the credit card. After this, I visited the bank on 25th August regarding my concern, but they told me one of the team members was not available for assisting me and they will reply to me on my email within 5 business days. But, I didnt get any revert from them.
I am very disappointed with your bank service. As the credit card is very important to me and it is not activated yet. Therefore, I am requesting to you either address my above issue or cancel my account from your bank. I do not want to be part of a bank where there is no one hearing and solving the complications faced by customers.
I hope you will take it into consideration and take action as soon as possible.
Yours Sincerely,
Jane Brown
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2021-07-20 | Jassia41 | view | |
| 2020-09-01 | navpreet12 | 73 | view |
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Grammar and spelling errors:
Line 5, column 239, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...iads of emails to you, unfortunately, I didnt receive a particular response for them....
^^^^^
Line 5, column 640, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...my email within 5 business days. But, I didnt get any revert from them. I am very ...
^^^^^
Transition Words or Phrases used:
but, regarding, so, therefore, with regard to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 11.0 5.05154639175 218% => Less conjunction wanted
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 43.0 32.9175257732 131% => Less pronouns wanted
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 1093.0 937.175257732 117% => OK
No of words: 248.0 206.0 120% => OK
Chars per words: 4.40725806452 4.54256449028 97% => OK
Fourth root words length: 3.96837696647 3.78020617076 105% => OK
Word Length SD: 2.57925554824 2.54303337028 101% => OK
Unique words: 136.0 127.690721649 107% => OK
Unique words percentage: 0.548387096774 0.622605031667 88% => More unique words wanted or less content wanted.
syllable_count: 337.5 290.88556701 116% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 14.0 9.13402061856 153% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 45.3875166391 44.8134815571 101% => OK
Chars per sentence: 72.8666666667 76.5299724578 95% => OK
Words per sentence: 16.5333333333 16.8248392259 98% => OK
Discourse Markers: 3.0 4.34317383033 69% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.277770357004 0.216113520407 129% => OK
Sentence topic coherence: 0.0930879114168 0.0766984524023 121% => OK
Sentence topic coherence SD: 0.0556606146154 0.0603063233224 92% => OK
Paragraph topic coherence: 0.156225346225 0.12726935374 123% => OK
Paragraph topic coherence SD: 0.0711129498113 0.0580467560999 123% => OK
Essay readability:
automated_readability_index: 7.6 8.37731958763 91% => Automated_readability_index is low.
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 8.0 8.71597938144 92% => OK
dale_chall_readability_score: 7.04 7.59969072165 93% => OK
difficult_words: 41.0 41.2886597938 99% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.