From: Joanne Diaz
To: Harvey’s Cleaners
Subject: Misplaced clothing
Sent: Feb 18, 3:15 P.M
I am writing to complain about my recent cleaning order. I came to pick up my order from your clerk on Friday. I noticed that there were two items missing.
The clerk looked for the missing items but couldn’t find them. He told me to email you about the matter so that you and I could reach some conclusion.
Please let me know how I can get my clothes back or how you will compensate me for them.
Joanne Diaz
Directions: respond to the email as if you are the manager of Harvey’s cleaners. In your email, give ONE reason for the missing and make TWO suggestions for a solution.
Dear Joanne Diaz
I am writing to explain to you about the matter that you met.
We ordered the products from the Canadian manufacturer last week. Unfortunately, the shipment is missing, including your two items. And my clerk didn't know about that
So, I have a couple of suggestions for you to solve this problem
Firstly, you should come to our customer service centre to pick up the remaining items next Monday. Because the manufacturer promises to send us fully shipment next Sunday.
Also, If you are too busy to come, we will refund you $15 to your bank account. Plus, we enclosed the coupon for your next order at our store. Hope you enjoy it!
Sorry for any inconvenience we caused you.
Sincerely,
Harvey's Cleaners Manager
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-07-02 | phoenix0811 | 22 | view |
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- From: Joanne DiazTo: Harvey’s CleanersSubject: Misplaced clothingSent: Feb 18, 3:15 P.MI am writing to complain about my recent cleaning order. I came to pick up my order from your clerk on Friday. I noticed that there were two items missing.The clerk l 22
Grammar and spelling errors:
Line 1, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Joanne Diaz I am writing to explain to you about the...
^^^
Line 3, column 145, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
... including your two items. And my clerk didnt know about that So, I have a couple of...
^^^^^
Line 5, column 101, Rule ID: SENTENCE_FRAGMENT[1]
Message: “Because” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...ick up the remaining items next Monday. Because the manufacturer promises to send us fu...
^^^^^^^
Transition Words or Phrases used:
also, first, firstly, if, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 13.1623246493 15% => More to be verbs wanted.
Auxiliary verbs: 2.0 7.85571142285 25% => OK
Conjunction : 1.0 10.4138276553 10% => More conjunction wanted.
Relative clauses : 2.0 7.30460921844 27% => More relative clauses wanted.
Pronoun: 25.0 24.0651302605 104% => OK
Preposition: 14.0 41.998997996 33% => More preposition wanted.
Nominalization: 3.0 8.3376753507 36% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 612.0 1615.20841683 38% => More number of characters wanted.
No of words: 127.0 315.596192385 40% => More content wanted.
Chars per words: 4.8188976378 5.12529762239 94% => OK
Fourth root words length: 3.35699682299 4.20363070211 80% => OK
Word Length SD: 2.579482372 2.80592935109 92% => OK
Unique words: 93.0 176.041082164 53% => More unique words wanted.
Unique words percentage: 0.732283464567 0.561755894193 130% => OK
syllable_count: 185.4 506.74238477 37% => syllable counts are too short.
avg_syllables_per_word: 1.5 1.60771543086 93% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 5.43587174349 110% => OK
Article: 1.0 2.52805611222 40% => OK
Subordination: 2.0 2.10420841683 95% => OK
Conjunction: 1.0 0.809619238477 124% => OK
Preposition: 0.0 4.76152304609 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 16.0721442886 56% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 14.0 20.2975951904 69% => The Avg. Sentence Length is relatively short.
Sentence length SD: 44.4072066223 49.4020404114 90% => OK
Chars per sentence: 68.0 106.682146367 64% => OK
Words per sentence: 14.1111111111 20.7667163134 68% => OK
Discourse Markers: 3.11111111111 7.06120827912 44% => More transition words/phrases wanted.
Paragraphs: 7.0 4.38176352705 160% => Less paragraphs wanted.
Language errors: 3.0 5.01903807615 60% => OK
Sentences with positive sentiment : 4.0 8.67935871743 46% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 3.9879759519 50% => More negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.4128256513 88% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.161879559427 0.244688304435 66% => OK
Sentence topic coherence: 0.064069824388 0.084324248473 76% => OK
Sentence topic coherence SD: 0.0470600982553 0.0667982634062 70% => OK
Paragraph topic coherence: 0.0700214320432 0.151304729494 46% => OK
Paragraph topic coherence SD: 0.0819665075865 0.056905535591 144% => OK
Essay readability:
automated_readability_index: 8.3 13.0946893788 63% => Automated_readability_index is low.
flesch_reading_ease: 65.73 50.2224549098 131% => OK
smog_index: 3.1 7.44779559118 42% => Smog_index is low.
flesch_kincaid_grade: 7.6 11.3001002004 67% => OK
coleman_liau_index: 10.08 12.4159519038 81% => OK
dale_chall_readability_score: 8.19 8.58950901804 95% => OK
difficult_words: 31.0 78.4519038076 40% => More difficult words wanted.
linsear_write_formula: 8.0 9.78957915832 82% => OK
gunning_fog: 7.6 10.1190380762 75% => OK
text_standard: 8.0 10.7795591182 74% => OK
What are above readability scores?
---------------------
Maximum five paragraphs wanted.
Minimum 250 words wanted.
Rates: 22.4719101124 out of 100
Scores by essay e-grader: 1.33 Out of 6
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.