You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
Explain that you did not get the discount
Tell them where you saw the discount advertised
Tell them what you would like them to do about the situation
Dear Sir or Madam,
I am writing with regard to the smartphone I bought from your online shop while you advertised it at a %25 discount. The smartphone, Galaxy S4, had started to have been advertised on last Friday and I ordered it the following day. Then, I received my order yesterday. Now, I have realized I paid the normal price and not to get a %25 discount.
I immediately called your support system to report this mistake. But, unfortunately, the assistant did not have sufficient information about discounts. She promised me to check the website and call back for answering to me. I have waited for her call for 20 hours, but I have received no response.
I have been a very satisfied customer for several years and bought a lot of devices from your shop. But, this error makes me be disappointed with your company. As I am a regular customer you will have my credit card number in your list. Therefore, I request to refund the additional payment to me. If it is not possible, I will send the smartphone back to your company according to the address which has been written on your website.
I expect to hear your prompt response.
Kind Regards,
Sarah Smith
Grammar and spelling errors:
Line 7, column 161, Rule ID: SENTENCE_FRAGMENT[1]
Message: “As” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...s me be disappointed with your company. As I am a regular customer you will have m...
^^
Line 11, column 14, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...r your prompt response. Kind Regards, Sarah Smith
^^^^^
Transition Words or Phrases used:
but, if, then, therefore, while, with regard to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 37.0 32.9175257732 112% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 977.0 937.175257732 104% => OK
No of words: 209.0 206.0 101% => OK
Chars per words: 4.67464114833 4.54256449028 103% => OK
Fourth root words length: 3.80221413058 3.78020617076 101% => OK
Word Length SD: 2.69655325634 2.54303337028 106% => OK
Unique words: 128.0 127.690721649 100% => OK
Unique words percentage: 0.612440191388 0.622605031667 98% => OK
syllable_count: 297.0 290.88556701 102% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 31.9274176845 44.8134815571 71% => OK
Chars per sentence: 65.1333333333 76.5299724578 85% => OK
Words per sentence: 13.9333333333 16.8248392259 83% => OK
Discourse Markers: 3.13333333333 4.34317383033 72% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.273221856434 0.216113520407 126% => OK
Sentence topic coherence: 0.0758560975122 0.0766984524023 99% => OK
Sentence topic coherence SD: 0.0772904732445 0.0603063233224 128% => OK
Paragraph topic coherence: 0.145206644384 0.12726935374 114% => OK
Paragraph topic coherence SD: 0.109275608949 0.0580467560999 188% => OK
Essay readability:
automated_readability_index: 7.5 8.37731958763 90% => Automated_readability_index is low.
flesch_reading_ease: 75.2 70.7449484536 106% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.0 7.45979381443 80% => OK
coleman_liau_index: 9.21 8.71597938144 106% => OK
dale_chall_readability_score: 7.76 7.59969072165 102% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.