You bought a TV a week ago when you go home, you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
Dear Sir/Madame,
First of all let me introduce myself. My name is Yan Aye and I have purchased a television from your good company a week ago. This letter is to complain the faulty product and express my disappointment on the customer service.
After a week of usage, the colour accuracy of television is questionable. Sometimes, it showed dead pixels on the screen but most of the time, red colour displayed as pink colour. I did call the customer service to seek for advice on the defective television. However, unfortunately I do not receive any support since then.
I am truly upset with the post purchased services of the company. The product is still under warranty period and if possible, I would like to receive one for one unit replacement. Otherwise, I would expect to get an explanation and action plan on how you can fix this television.
I am looking forward to hear you and hope you can come back with a solution.
Yours Sincerely,
Mr. Yan Aye
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-08 | krishnajnd | 89 | view |
| 2019-11-16 | awsrabinpoudel@gmail.com | 84 | view |
| 2019-11-16 | awsrabinpoudel@gmail.com | 73 | view |
| 2019-08-14 | rer1 | 73 | view |
| 2019-08-06 | ns478511 | 87 | view |
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Grammar and spelling errors:
Line 9, column 22, Rule ID: ADMIT_ENJOY_VB[7]
Message: This verb is used with the gerund form: 'to hearing'.
Suggestion: to hearing
...his television. I am looking forward to hear you and hope you can come back with a s...
^^^^^^^
Line 12, column 12, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...lution. Yours Sincerely, Mr. Yan Aye
^^^
Transition Words or Phrases used:
but, first, however, if, look, so, still, then, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 0.0 3.03092783505 0% => OK
Pronoun: 19.0 32.9175257732 58% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 809.0 937.175257732 86% => OK
No of words: 169.0 206.0 82% => More content wanted.
Chars per words: 4.78698224852 4.54256449028 105% => OK
Fourth root words length: 3.60555127546 3.78020617076 95% => OK
Word Length SD: 2.84584013328 2.54303337028 112% => OK
Unique words: 113.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.668639053254 0.622605031667 107% => OK
syllable_count: 258.3 290.88556701 89% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 22.7626643627 44.8134815571 51% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 67.4166666667 76.5299724578 88% => OK
Words per sentence: 14.0833333333 16.8248392259 84% => OK
Discourse Markers: 5.0 4.34317383033 115% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.224560013745 0.216113520407 104% => OK
Sentence topic coherence: 0.0637141737825 0.0766984524023 83% => OK
Sentence topic coherence SD: 0.0598757551142 0.0603063233224 99% => OK
Paragraph topic coherence: 0.125117479413 0.12726935374 98% => OK
Paragraph topic coherence SD: 0.0578124462442 0.0580467560999 100% => OK
Essay readability:
automated_readability_index: 8.2 8.37731958763 98% => OK
flesch_reading_ease: 65.73 70.7449484536 93% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.91 8.71597938144 114% => OK
dale_chall_readability_score: 8.16 7.59969072165 107% => OK
difficult_words: 41.0 41.2886597938 99% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.