Write a letter to an airline manager explaining about the bad behavior of staff members
Details about the flight
Describe abt the problems faced with the staff
Suggestions to improve
Dear Sir or Madam,
I am writing this complaint letter because of dissatisfactory service offered during my recent travel visit.
Let me explain in more detail. I travelled by Jet airways 9W 6 on 8th September 2018. I usually prefer this airline, as I am a platinum member and due to courteous service offered by the staff.
When I boarded the plane, the crew informed that I am being upgraded to business class from economy class. I was very happy with this special gesture. But after few minutes, one of the cabin crew members approached me and informed that they had some misconception in the name and seat which was offered to me belongs to other person. I shifted to my original seat which was mentioned on boarding pass. During Breakfast, the food served was cold and salty. I complained about the meal to the flight attendant, but he didn't responded in a proper way.
I would like to suggest some measures to avoid this problems. I would request you to give proper training to the staff and ask them to cross check the name of the customer, if they are upgrading someone. I would also suggest you to look towards the quality of food served during travel.
I hope you would look into this matter and take corrective measures against it.
Yours faithfully,
Tim Frank
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Grammar and spelling errors:
Line 7, column 517, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...he meal to the flight attendant, but he didnt responded in a proper way. I would l...
^^^^^
Line 7, column 533, Rule ID: IN_A_X_MANNER[1]
Message: Consider replacing "in a proper way" with adverb for "proper"; eg, "in a hasty manner" with "hastily".
...light attendant, but he didnt responded in a proper way. I would like to suggest some measur...
^^^^^^^^^^^^^^^
Line 9, column 48, Rule ID: THIS_NNS[1]
Message: Did you mean 'these'?
Suggestion: these
... like to suggest some measures to avoid this problems. I would request you to give p...
^^^^
Line 9, column 63, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...t some measures to avoid this problems. I would request you to give proper traini...
^
Line 9, column 205, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ustomer, if they are upgrading someone. I would also suggest you to look towards ...
^
Line 11, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...uality of food served during travel. I hope you would look into this matter an...
^
Transition Words or Phrases used:
also, but, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1066.0 937.175257732 114% => OK
No of words: 226.0 206.0 110% => OK
Chars per words: 4.71681415929 4.54256449028 104% => OK
Fourth root words length: 3.87727950738 3.78020617076 103% => OK
Word Length SD: 2.53485376167 2.54303337028 100% => OK
Unique words: 142.0 127.690721649 111% => OK
Unique words percentage: 0.628318584071 0.622605031667 101% => OK
syllable_count: 320.4 290.88556701 110% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 42.02010101 44.8134815571 94% => OK
Chars per sentence: 71.0666666667 76.5299724578 93% => OK
Words per sentence: 15.0666666667 16.8248392259 90% => OK
Discourse Markers: 1.53333333333 4.34317383033 35% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 7.0 3.94845360825 177% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0598518912331 0.216113520407 28% => OK
Sentence topic coherence: 0.0193124108794 0.0766984524023 25% => OK
Sentence topic coherence SD: 0.0256374947758 0.0603063233224 43% => Sentences are similar to each other.
Paragraph topic coherence: 0.0326131255591 0.12726935374 26% => OK
Paragraph topic coherence SD: 0.0221323506042 0.0580467560999 38% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 8.3 8.37731958763 99% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.5 8.71597938144 109% => OK
dale_chall_readability_score: 7.94 7.59969072165 104% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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It is not exactly right on the topic in the view of e-grader. Maybe there is a wrong essay topic.
Rates: 11.2359550562 out of 100
Scores by essay e-grader: 1.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.