When people need to complain about a product or service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.
In recent times, there has been a widespread debate on whether people have to complain about certain services in writing or in a personal manner. While some of them prefer to write complain, I hold the opposite view. Personally, I think it better to raise a complaint toward any product by going on site and talk to people.
To begin with, when people critique some products in person, they will explain the whole issue in a very accurate way. They can talk clearly with other person and avoid any misunderstanding that might happen when people write their complaints. For example, when I ordered the last time from Chipotle restaurant, they delivered to me the wrong order. Therefore, I wrote a complaint about that in my second language which is English. After two days, the customer services in the restaurant send me back an email telling me that we can not understand what happens with you exactly. Then, I went to their office and spoke with them in person. It was very easy for them to understand me and read my lips when I spoke. Obviously, talking with people directly is much easier than writing to them.
Adding to the previous point, when people write to complain about some service, the reader might skip or ignore some important information in the massage especially if the massage is too long. For instance, imagine a person who writes three pages to complain about some products. Most of the costumer services employees will not read and put their effort to understand these important details. They will focus mainly on the key points of the complaint because they receive a ton of emails every day.
On top of that, when people go in person and speak with some one face to face, they can easily show them their body languages such as if the person angry or dissatisfied about the product. For example, a person can raise his voice to show them that he is upset.
In conclusion, I encourage people to make their complaints about certain products by visiting the place and talk with people there rather than writing.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-04-12 | ranarano | 70 | view |
| 2019-04-09 | tamimadnan6240 | 76 | view |
| 2018-07-26 | knave0 | 70 | view |
| 2018-06-12 | Nadiyahemati | 70 | view |
| 2017-10-10 | nazbanu | 90 | view |
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Grammar and spelling errors:
Line 1, column 125, Rule ID: IN_A_X_MANNER[1]
Message: Consider replacing "in a personal manner" with adverb for "personal"; eg, "in a hasty manner" with "hastily".
...in about certain services in writing or in a personal manner. While some of them prefer to write com...
^^^^^^^^^^^^^^^^^^^^
Line 4, column 263, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...is voice to show them that he is upset. In conclusion, I encourage people to mak...
^^^^
Transition Words or Phrases used:
if, second, so, then, therefore, while, for example, for instance, i think, in conclusion, such as, to begin with, on top of that
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 15.1003584229 40% => More to be verbs wanted.
Auxiliary verbs: 9.0 9.8082437276 92% => OK
Conjunction : 10.0 13.8261648746 72% => OK
Relative clauses : 13.0 11.0286738351 118% => OK
Pronoun: 42.0 43.0788530466 97% => OK
Preposition: 54.0 52.1666666667 104% => OK
Nominalization: 2.0 8.0752688172 25% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1683.0 1977.66487455 85% => OK
No of words: 355.0 407.700716846 87% => More content wanted.
Chars per words: 4.74084507042 4.8611393121 98% => OK
Fourth root words length: 4.34067318298 4.48103885553 97% => OK
Word Length SD: 2.45448308304 2.67179642975 92% => OK
Unique words: 195.0 212.727598566 92% => More unique words wanted.
Unique words percentage: 0.549295774648 0.524837075471 105% => OK
syllable_count: 517.5 618.680645161 84% => OK
avg_syllables_per_word: 1.5 1.51630824373 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.59856630824 115% => OK
Article: 3.0 3.08781362007 97% => OK
Subordination: 6.0 3.51792114695 171% => OK
Conjunction: 0.0 1.86738351254 0% => OK
Preposition: 5.0 4.94265232975 101% => OK
Performance on sentences:
How many sentences: 18.0 20.6003584229 87% => OK
Sentence length: 19.0 20.1344086022 94% => OK
Sentence length SD: 38.645108933 48.9658058833 79% => OK
Chars per sentence: 93.5 100.406767564 93% => OK
Words per sentence: 19.7222222222 20.6045352989 96% => OK
Discourse Markers: 7.16666666667 5.45110844103 131% => OK
Paragraphs: 5.0 4.53405017921 110% => OK
Language errors: 2.0 5.5376344086 36% => OK
Sentences with positive sentiment : 5.0 11.8709677419 42% => More positive sentences wanted.
Sentences with negative sentiment : 10.0 3.85842293907 259% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 4.88709677419 61% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.268739801888 0.236089414692 114% => OK
Sentence topic coherence: 0.0866029918332 0.076458572812 113% => OK
Sentence topic coherence SD: 0.0805507914143 0.0737576698707 109% => OK
Paragraph topic coherence: 0.152714527858 0.150856017488 101% => OK
Paragraph topic coherence SD: 0.0678814179755 0.0645574589148 105% => OK
Essay readability:
automated_readability_index: 10.8 11.7677419355 92% => Automated_readability_index is low.
flesch_reading_ease: 60.65 58.1214874552 104% => OK
smog_index: 3.1 6.10430107527 51% => Smog_index is low.
flesch_kincaid_grade: 9.5 10.1575268817 94% => OK
coleman_liau_index: 10.21 10.9000537634 94% => OK
dale_chall_readability_score: 7.83 8.01818996416 98% => OK
difficult_words: 73.0 86.8835125448 84% => More difficult words wanted.
linsear_write_formula: 10.5 10.002688172 105% => OK
gunning_fog: 9.6 10.0537634409 95% => OK
text_standard: 11.0 10.247311828 107% => OK
What are above readability scores?
---------------------
Rates: 70.0 out of 100
Scores by essay e-grader: 21.0 Out of 30
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.