You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipment; explain what happened when you phoned the shop; say what you would like the manager to do.
Dear Sir or Madam,
I am writing this letter in order to lodge a complaint regarding to the inferior quality of your product and unsatisfying service provided by your shop.
Last Friday, I went to your shop and intended to buy a microwave oven. As recommended by your staff, I bought a completely brand- new one. However, when I attempted to use it at home by pushing the swift button, it didn't work at all. Even more disturbing, I made a call to your store last Saturday and requested to settle this matter as soon as possible, and your service manager promised me to alter a new one and would feed me back within only one day. Nonetheless, today is Thursday and nobody made any contact with me at all.
Considering the inconvenience your store brings to me and completely unsatisfying service, I require a formal apology and a new microwave oven which should be changed and delivered to my home directly.
I can be contacted at the phone number provided. Your prompt resolution about this matter is highly appreciated.
Yours faithfully,
John Zhang
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-01-22 | ielts_tony | 78 | view |
| 2022-02-19 | duywwe123 | view | |
| 2021-01-11 | Chhavi@88 | 78 | view |
| 2020-03-28 | quynhmai217 | 80 | view |
| 2019-09-26 | Narges.s | 92 | view |
- Some people think that job satisfaction is more importantthan job security Others think that people cannot expect to enjoy a job and havinga permanent job is more important Discuss both views and give your opinion 52
- International tourism is now more common than ever before Some feel that this is a positive trend while other s do not What are your opinion on this 49
- You recently went to Australia for a holiday. However, your return flight was delayed by a day.write a letter to the airline company. In your letterintroduce yourselfcomplain about the delay explain the problems that it caused youask for a letter of apolo 80
- You rented a car recently, but were not satisfied with it. Write a letter of complaint to the rental agency. In your letter, introduce yourself; explain what went wrong with the car you rented; ask for some form of compensation. 80
- Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behaviour. Do you agree or dis 70
Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 11 10
No. of Words: 185 200
No. of Characters: 842 1000
No. of Different Words: 116 100
Fourth Root of Number of Words: 3.688 4.0
Average Word Length: 4.551 4.6
Word Length SD: 2.719 2.4
No. of Words greater than 5 chars: 57 60
No. of Words greater than 6 chars: 42 50
No. of Words greater than 7 chars: 29 40
No. of Words greater than 8 chars: 20 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 16.818 21.0
Sentence Length SD: 11.504 7.5
Use of Discourse Markers (%): 0.273 0.12
Sentence-Text Coherence: 0.358 0.35
Sentence-Para Coherence: 0.72 0.50
Sentence-Sentence Coherence: 0.054 0.07
Number of Paragraphs: 4 4