You write a letter to the manager of an airport about the service you received from the service personnelSpecify the service that helped you a lotDescribe the person who was involvedAdvise what you want the manager to do

Dear Sir/Madam,

I am writing to you to express my appreciation for the extra effort exhibited by one of your employees. Their attention to details improved my experience with your airport. Allow me to elaborate.

I am a frequent flier and have been using the Billy Bishop Airport for 9 years in a row. However, a few days, I forgot my passport at the duty-free store. The aircraft was about to leave from the gate and just then an announcement was made for me.

I was asked to disembark from the aircraft and personally meet the officer. The name of the officer is Mr. Mark Burch. I had left my duty-free bag in London once and nobody cared to look out for me. As such, I am really impressed by the honesty, integrity and customer focus shown by Mr. Burch.

Further, I wanted to have a proper conversation with him but I could not as there were people in aircraft creating a fuss about late departure, as such I rushed back to the aircraft. I am sending a small token of appreciation for him, I will be happy if the same can be given to him.

I hope to hear from your office soon.

Yours sincerely,
Brad Jason

Votes
Average: 7.8 (1 vote)
Essays by the user:

Grammar and spelling errors:
Line 13, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...m your office soon. Yours sincerely, Brad Jason
^^^

Transition Words or Phrases used:
but, however, if, look, really, so, then

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 0.0 3.03092783505 0% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 6.0 3.85567010309 156% => OK

Performance on vocabulary words:
No of characters: 923.0 937.175257732 98% => OK
No of words: 208.0 206.0 101% => OK
Chars per words: 4.4375 4.54256449028 98% => OK
Fourth root words length: 3.79765784423 3.78020617076 100% => OK
Word Length SD: 2.58758825565 2.54303337028 102% => OK
Unique words: 132.0 127.690721649 103% => OK
Unique words percentage: 0.634615384615 0.622605031667 102% => OK
syllable_count: 286.2 290.88556701 98% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 40.1896016605 44.8134815571 90% => OK
Chars per sentence: 65.9285714286 76.5299724578 86% => OK
Words per sentence: 14.8571428571 16.8248392259 88% => OK
Discourse Markers: 2.85714285714 4.34317383033 66% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 9.0 7.41237113402 121% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.0990787626793 0.216113520407 46% => OK
Sentence topic coherence: 0.0297251841047 0.0766984524023 39% => OK
Sentence topic coherence SD: 0.0394486629319 0.0603063233224 65% => OK
Paragraph topic coherence: 0.0524420455179 0.12726935374 41% => OK
Paragraph topic coherence SD: 0.0282176329611 0.0580467560999 49% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.

Essay readability:
automated_readability_index: 6.9 8.37731958763 82% => Automated_readability_index is low.
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 7.88 8.71597938144 90% => OK
dale_chall_readability_score: 7.6 7.59969072165 100% => OK
difficult_words: 43.0 41.2886597938 104% => OK
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.