You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back.
1) Describe the problem
2) Explain why you are unhappy.
3) Say what you would like to happen next.
Dear Sir/Madam,
I am writing to make a complaint about the extremely unpleasant experience I had in your restaurant the last week. I visited it on the 10th of September for dinner together with two friends of mine, to celebrate my birthday.
We ordered, as usual, spaghetti with clams as the first dish and grilled tuna as the second one. When the dishes arrived, they were cold and too salty, and when I informed the waiter about this, he reacted rudely claiming that I was wrong. Although, eventually, the dishes were replaced, we had to wait for them for more than one hour, which I find / found totally unacceptable. As a result, my birthday, being one of the most important days of the year, turned to be the most unpleasant dinners I have experienced in your restaurant so far.
I therefore request that I be given a full refund, and suggest you to kindly investigate and take action against the staff on duty in both the kitchen and front of house.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-08-22 | kuldip.kumar@hotmail.com | 78 | view |
| 2023-07-16 | elham mousavi | 73 | view |
| 2023-06-21 | elham mousavi | 78 | view |
| 2023-06-19 | elham mousavi | 70 | view |
| 2023-06-18 | elham mousavi | view |
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Grammar and spelling errors:
Line 1, column 192, Rule ID: AM_I[1]
Message: Did you mean 'am I'?
Suggestion: am I
...to start on November 15, as agreed, and am writing because, unfortunately, I will ...
^^
Transition Words or Phrases used:
but, if, may, so, i feel
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 8.0 4.92783505155 162% => OK
Conjunction : 11.0 5.05154639175 218% => Less conjunction wanted
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 32.0 26.3917525773 121% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1030.0 937.175257732 110% => OK
No of words: 234.0 206.0 114% => OK
Chars per words: 4.40170940171 4.54256449028 97% => OK
Fourth root words length: 3.91114542567 3.78020617076 103% => OK
Word Length SD: 2.5979250755 2.54303337028 102% => OK
Unique words: 139.0 127.690721649 109% => OK
Unique words percentage: 0.594017094017 0.622605031667 95% => OK
syllable_count: 332.1 290.88556701 114% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 26.0 16.3608247423 159% => The Avg. Sentence Length is relatively long.
Sentence length SD: 67.3203141062 44.8134815571 150% => OK
Chars per sentence: 114.444444444 76.5299724578 150% => OK
Words per sentence: 26.0 16.8248392259 155% => OK
Discourse Markers: 2.66666666667 4.34317383033 61% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.160070117486 0.216113520407 74% => OK
Sentence topic coherence: 0.0562233503703 0.0766984524023 73% => OK
Sentence topic coherence SD: 0.056374519209 0.0603063233224 93% => OK
Paragraph topic coherence: 0.0858182818526 0.12726935374 67% => OK
Paragraph topic coherence SD: 0.0609336032768 0.0580467560999 105% => OK
Essay readability:
automated_readability_index: 12.3 8.37731958763 147% => OK
flesch_reading_ease: 62.01 70.7449484536 88% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 11.1 7.45979381443 149% => OK
coleman_liau_index: 8.54 8.71597938144 98% => OK
dale_chall_readability_score: 7.36 7.59969072165 97% => OK
difficult_words: 36.0 41.2886597938 87% => OK
linsear_write_formula: 18.0 8.62886597938 209% => Linsear_write_formula is high.
gunning_fog: 12.4 8.54432989691 145% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.