You have bought a mobile phone in a tax-free shop just a few days ago,and it doesn't work properly. Write a letter to the manager to complain about it and ask him to solve the problem.

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You have bought a mobile phone in a tax-free shop just a few days ago,and it doesn't work properly.
Write a letter to the manager to complain about it and ask him to solve the problem.

Dear Sir/Madam,

The reason I am writing to you is poor quality of a mobile phone, which I bought in your shop two weeks ago.After only two times it was in use, problems started to appear.

The first malfunction that I noticed was battery back-up that demanded extra time to charge full.when my husband asked me to click his photographs then I pushed the 'flash light' button on. It got stuck and we were unable to use since.I was very surprised to discover that much problems in a quite expensive model.

Naturally, I returned the mobile phone to shop to be replaced by new one. Your assistant...

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2014-12-02 sarb1432 80 view
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Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 10 10
No. of Words: 173 200
No. of Characters: 751 1000
No. of Different Words: 113 100
Fourth Root of Number of Words: 3.627 4.0
Average Word Length: 4.341 4.6
Word Length SD: 2.344 2.4
No. of Words greater than 5 chars: 46 60
No. of Words greater than 6 chars: 30 50
No. of Words greater than 7 chars: 18 40
No. of Words greater than 8 chars: 11 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 17.3 21.0
Sentence Length SD: 10.498 7.5
Use of Discourse Markers (%): 0.3 0.12
Sentence-Text Coherence: 0.401 0.35
Sentence-Para Coherence: 0.797 0.50
Sentence-Sentence Coherence: 0.155 0.07
Number of Paragraphs: 4 4