The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
The prompt argues that the customers either can not distinguish the differences between butter and margarine or they refer the term "butter" for both. Looking at the logical reasonigs provided by the manager, it might not be the case because of some ambiguities in the assumptions stated below -
1. The manager assumed that the customer are vocal regarding the alternation between butter and margarine.
2. The customers are pretty hyperbole reagarding their demands.
3. The replacement of butter with margarine will be a long lasting one.
The asssumptions are to be clarified before coming to any conclusion.
First of all - the manager believed that the customers; they are serving to, are highly vocal regarding their demands or requisites. He thought that as the only 2 percent of the customers have complained against this alteration, so the other 98 percent are happy with it or most possible could not distinguish the difference. But the manager is missing a point here- what if the other 98 percent are cogent enough to distinguish the tastes as well as are not happy at all with this change - but they are not vocal regarding their demands. Meant to say - majority of them are the people who are not pretty much interested to file complain against this. Even the case might be like, after while, the customers of the Happy Pancake restaurants might choose other restaurants, more suitable to their tastes. Then the argument of the manager will hold no values as he will start to loose his customers - meaning the change has been of great impact.
Another one is that - which is kind of derivative of the first one mentioned previously - there has been no mention of proper time or at least the time from when the replacement of butter with margarine is done. It is because depending on the time the criticality of the manager's argument can be judged. For time being we take the time is very lately as it is said in the prompt that "recently" butter has been replaced by margarine. So what happened is that - if the alteration has been done recently then it might stand a chance that the decision lacks its proper time demand. That is to say - the manager is too much quick in his judgement to say that the replacement has little impact on their customers response. What if most of the customers (apart from the southwestern ones) have not tasted yet. What if the managers did not get sufficient information regarding the changes from other branches of his restaurants,
So, looking at all the factors in overall dimensions, it can be said that the manager should take necesary notes on his provided information as well as clarification of his underlied assumptions before coming to any conclusion.
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Comments
e-rater score report
Attribute Value Ideal
Final score: 4.0 out of 6
Category: Good Excellent
No. of Grammatical Errors: 14 2
No. of Spelling Errors: 8 2
No. of Sentences: 23 15
No. of Words: 461 350
No. of Characters: 2187 1500
No. of Different Words: 206 200
Fourth Root of Number of Words: 4.634 4.7
Average Word Length: 4.744 4.6
Word Length SD: 2.633 2.4
No. of Words greater than 5 chars: 149 100
No. of Words greater than 6 chars: 111 80
No. of Words greater than 7 chars: 77 40
No. of Words greater than 8 chars: 58 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 20.043 21.0
Sentence Length SD: 11.024 7.5
Use of Discourse Markers (%): 0.522 0.12
Sentence-Text Coherence: 0.282 0.35
Sentence-Para Coherence: 0.5 0.50
Sentence-Sentence Coherence: 0.092 0.07
Number of Paragraphs: 6 5
Grammar and spelling errors:
Line 1, column 306, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...uities in the assumptions stated below - 1. The manager assumed that the customer...
^^^^^
Line 5, column 3, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...hyperbole reagarding their demands. 3. The replacement of butter with margarine wi...
^^^
Line 7, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...argarine will be a long lasting one. The asssumptions are to be clarified before...
^^^
Line 9, column 878, Rule ID: LOOSE_LOSE[2]
Message: Did you mean 'lose' (= miss, waste, suffer the loss etc.)?
Suggestion: lose
...will hold no values as he will start to loose his customers - meaning the change has ...
^^^^^
Line 11, column 272, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'managers'' or 'manager's'?
Suggestion: managers'; manager's
...ding on the time the criticality of the managers argument can be judged. For time being ...
^^^^^^^^
Line 11, column 930, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... from other branches of his restaurants, So, looking at all the factors in overal...
^^^^^
Transition Words or Phrases used:
but, first, if, look, regarding, so, then, well, while, apart from, at least, kind of, as well as, first of all, that is to say
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 32.0 19.6327345309 163% => OK
Auxiliary verbs: 12.0 12.9520958084 93% => OK
Conjunction : 9.0 11.1786427146 81% => OK
Relative clauses : 14.0 13.6137724551 103% => OK
Pronoun: 38.0 28.8173652695 132% => Less pronouns wanted
Preposition: 60.0 55.5748502994 108% => OK
Nominalization: 14.0 16.3942115768 85% => OK
Performance on vocabulary words:
No of characters: 2275.0 2260.96107784 101% => OK
No of words: 461.0 441.139720559 105% => OK
Chars per words: 4.93492407809 5.12650576532 96% => OK
Fourth root words length: 4.63367139033 4.56307096286 102% => OK
Word Length SD: 2.85766859614 2.78398813304 103% => OK
Unique words: 210.0 204.123752495 103% => OK
Unique words percentage: 0.455531453362 0.468620217663 97% => OK
syllable_count: 704.7 705.55239521 100% => OK
avg_syllables_per_word: 1.5 1.59920159681 94% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 4.96107784431 121% => OK
Article: 6.0 8.76447105788 68% => OK
Subordination: 1.0 2.70958083832 37% => OK
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 1.0 4.22255489022 24% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 19.0 19.7664670659 96% => OK
Sentence length: 24.0 22.8473053892 105% => OK
Sentence length SD: 65.5599786709 57.8364921388 113% => OK
Chars per sentence: 119.736842105 119.503703932 100% => OK
Words per sentence: 24.2631578947 23.324526521 104% => OK
Discourse Markers: 6.68421052632 5.70786347227 117% => OK
Paragraphs: 8.0 5.15768463074 155% => Less paragraphs wanted.
Language errors: 6.0 5.25449101796 114% => OK
Sentences with positive sentiment : 6.0 8.20758483034 73% => OK
Sentences with negative sentiment : 5.0 6.88822355289 73% => OK
Sentences with neutral sentiment: 8.0 4.67664670659 171% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.187600109348 0.218282227539 86% => OK
Sentence topic coherence: 0.0544553946115 0.0743258471296 73% => OK
Sentence topic coherence SD: 0.033421223507 0.0701772020484 48% => Sentences are similar to each other.
Paragraph topic coherence: 0.063775183404 0.128457276422 50% => OK
Paragraph topic coherence SD: 0.0567767235702 0.0628817314937 90% => OK
Essay readability:
automated_readability_index: 13.9 14.3799401198 97% => OK
flesch_reading_ease: 55.58 48.3550499002 115% => OK
smog_index: 8.8 7.1628742515 123% => OK
flesch_kincaid_grade: 11.5 12.197005988 94% => OK
coleman_liau_index: 11.61 12.5979740519 92% => OK
dale_chall_readability_score: 7.91 8.32208582834 95% => OK
difficult_words: 90.0 98.500998004 91% => OK
linsear_write_formula: 8.5 12.3882235529 69% => OK
gunning_fog: 11.6 11.1389221557 104% => OK
text_standard: 12.0 11.9071856287 101% => OK
What are above readability scores?
---------------------
Maximum six paragraphs wanted.
Rates: 58.33 out of 100
Scores by essay e-grader: 3.5 Out of 6
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.