You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include:
- Facts. You need to be concise but explain what happened.
- Polite. No one responds to insults.
- Outline what you wish from this. What do you want to happen?
- Firmness. You want to be taken seriously.
Dear Sir or Madam,
I am writing to express my dissatisfaction with the dinner experience I had at your restaurant last night.
First of all, we had booked our table 2 days in advance, yet we had to wait for 30 minutes before we could be seated. Secondly, the food service was extremely slow, and the assistant manager took our orders incorrectly. Worse still, the food that was served to us was not hot enough and the gravy was too watery. Being a regular customer, I did not expect such a poor service.
This was an important business meeting with our partners and we could not create a good impression on them because of these issues. We ended up going to a different restaurant to wrap up our night.
Since I had paid for the food in advance, the assistant manager did not refund me and now I have no other choice but to write to you. I insist on getting a refund of the full amount I paid. I would also suggest increasing the efficiency of the staffing process as the restaurant was clearly short-staffed and that was the prime reason behind our terrible experience.
I look forward to hearing from you soon.
Yours faithfully,
ABC
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-08-22 | kuldip.kumar@hotmail.com | 78 | view |
| 2023-07-16 | elham mousavi | 73 | view |
| 2023-06-21 | elham mousavi | 78 | view |
| 2023-06-19 | elham mousavi | 70 | view |
| 2023-06-18 | elham mousavi | view |
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Grammar and spelling errors:
Line 11, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ason behind our terrible experience. I look forward to hearing from you soon. ...
^
Transition Words or Phrases used:
also, but, first, if, look, second, secondly, so, still, as to, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 31.0 32.9175257732 94% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 952.0 937.175257732 102% => OK
No of words: 207.0 206.0 100% => OK
Chars per words: 4.59903381643 4.54256449028 101% => OK
Fourth root words length: 3.79308509922 3.78020617076 100% => OK
Word Length SD: 2.63337760087 2.54303337028 104% => OK
Unique words: 133.0 127.690721649 104% => OK
Unique words percentage: 0.642512077295 0.622605031667 103% => OK
syllable_count: 283.5 290.88556701 97% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 43.2918872308 44.8134815571 97% => OK
Chars per sentence: 79.3333333333 76.5299724578 104% => OK
Words per sentence: 17.25 16.8248392259 103% => OK
Discourse Markers: 6.33333333333 4.34317383033 146% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.158597350573 0.216113520407 73% => OK
Sentence topic coherence: 0.0547261380062 0.0766984524023 71% => OK
Sentence topic coherence SD: 0.0414368450825 0.0603063233224 69% => OK
Paragraph topic coherence: 0.0879533772993 0.12726935374 69% => OK
Paragraph topic coherence SD: 0.0400723205569 0.0580467560999 69% => OK
Essay readability:
automated_readability_index: 8.9 8.37731958763 106% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.1 8.71597938144 104% => OK
dale_chall_readability_score: 7.07 7.59969072165 93% => OK
difficult_words: 34.0 41.2886597938 82% => More difficult words wanted.
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.