Something in an airport delayed you and you have missed your flight.
Write a letter to the airport's customer service department. In your letter include:
• what delayed you
• how missing this flight affected you
• what you would like the airport to do about this issue
Dear Sir or Madam,
I am writing to you to request your attention regarding the flight I missed. Please allow me to elaborate on what happened.
Yesterday, I had a flight, ABZ123, scheduled to be taking off at 05:00 pm. I was supposed to arrive at the airport no later than 03:00 pm, and that was exactly what I did. I was following all the departing procedures, when, totally out of the blue, the company´s entire system came down, right on my turn to be checked in. For that reason, all my data had been corrupted into the database application, thus, not allowing me to proceed further dispatc...
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Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 12 10
No. of Words: 173 200
No. of Characters: 759 1000
No. of Different Words: 118 100
Fourth Root of Number of Words: 3.627 4.0
Average Word Length: 4.387 4.6
Word Length SD: 2.635 2.4
No. of Words greater than 5 chars: 57 60
No. of Words greater than 6 chars: 39 50
No. of Words greater than 7 chars: 27 40
No. of Words greater than 8 chars: 21 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 14.417 21.0
Sentence Length SD: 8.341 7.5
Use of Discourse Markers (%): 0.25 0.12
Sentence-Text Coherence: 0.351 0.35
Sentence-Para Coherence: 0.704 0.50
Sentence-Sentence Coherence: 0.125 0.07
Number of Paragraphs: 4 4