The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You should write at least 150 words.
The pie charts compare the figures in terms of the survey that rates of customer service in Parkway hotel in 200 and 2010. (100 guests are involved to survey in each year.)
In general, what stands out from the charts is that 'Satisfactory' was ranked first and 'Excellent' is last on the list in 2005. In 2010, on the other hand, the first place is 'Good' while 'Very poor' is ranked last.
Looking at the details, in 2005, the biggest figure was by far 'Satisfactory' which was just under half percentage (45%), followed by 21% of 'Poor' was assessed. Surprisingly, the figures for 'Very good' and 'Good' are similar at 15% and 14% respectively.
By contrast, most people evaluated the hotel service as 'Good', accounting for just over one-third (39%) in 2010. compare to 2005, 'Excellent' was ranked second at 28% while 'Very poor' was last on the list, constituting 4% in the same period.
Post date | Users | Rates | Link to Content |
---|---|---|---|
2023-11-09 | Daniel3003 | 73 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-08 | Daniel3003 | 78 | view |
2023-11-08 | Daniel3003 | 60 | view |
- It is now possible for scientists and tourists to travel to remote natural environment, such as South Pole.Do the advantages of this development outweigh the disadvantages? 61
- The table below shows the salaries of secondary high school teachers in 2009 Summarize the information by selecting and reporting the main features and make comparison where relevant
- More and more people now own cars What are the problems associated with an increase in the usage of private cars How can these problems be solved 78
- Some organisations believe that their employees should dress smartly. Others value quality of work above appearance.Discuss both these views and give your own opinion. 73
- Universities should be concerned with educating people so that they have wide general knowledge and be able to consuder important matters from an informed view point and not simply prepare students for jobs required by society.Do you agree or disagree? 67