costumer service
the pie charts compare the percentage of votes of visitors for the Parkway Hotel's customer service at 5 different levels in 2005 and 2010.
overall, the proportions of respondents assuming the service was excellent and good rose dramatically, while the figures for satisfactory, poor, and very poor levels showed opposite tendencies over 5 years.
in the year 2005, the excellent level was rated by the lowest number of people, the figure accounted for a mere 5% of the total respondents. For the next 5 years, however, this figure increased just over fivefold to 28%. By contrast, the percentage of satisfied visitors experienced a marginal drop by about 5% from 45% during the same period.
turning to the remaining levels, 14% of respondents rated for good service and finally, this figure reached 39%, took up the highest proportion of 5 levels. The number of customers who thought the service was very poor, meanwhile fell to 4% at the end of the period, and the figure for poor service (12%) was just over half the amount in 2005.
- Most people have forgotten the meaning behind traditional or religious festivals during festival periods people nowadays only want to enjoy themselves To what extent do you agree or disagree with this opinion 84
- In some cultures children are often told they can achieve anything if they try hard enough What are the advantages and disadvantages of giving children this message 67
- The plans below show the layout of a university s sports centre now and how it will look after redevelopment Summarise the information by selecting and reporting the main features and make comparisons where relevant 73
- Some people think that all university students should study whatever they like Others believe that they should be allowed to study subjects that will be useful in the future such as those related to science and technology Discuss both these views and give 61
- Many people today are choosing to travel to other countries Why is this happening Is this a positive or negative development 82
Grammar and spelling errors:
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Message: This sentence does not start with an uppercase letter
Suggestion: The
the pie charts compare the percentage of vo...
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Message: This sentence does not start with an uppercase letter
Suggestion: Overall
...t 5 different levels in 2005 and 2010. overall, the proportions of respondents assumin...
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Line 3, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: In
...owed opposite tendencies over 5 years. in the year 2005, the excellent level was ...
^^
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Message: This sentence does not start with an uppercase letter
Suggestion: Turning
...ut 5% from 45% during the same period. turning to the remaining levels, 14% of respond...
^^^^^^^
Transition Words or Phrases used:
finally, however, if, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.0 57% => More to be verbs wanted.
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 5.0 6.8 74% => OK
Relative clauses : 1.0 3.15609756098 32% => OK
Pronoun: 2.0 5.60731707317 36% => OK
Preposition: 29.0 33.7804878049 86% => OK
Nominalization: 1.0 3.97073170732 25% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 862.0 965.302439024 89% => OK
No of words: 176.0 196.424390244 90% => More content wanted.
Chars per words: 4.89772727273 4.92477711251 99% => OK
Fourth root words length: 3.64232057368 3.73543355544 98% => OK
Word Length SD: 2.68701345778 2.65546596893 101% => OK
Unique words: 100.0 106.607317073 94% => More unique words wanted.
Unique words percentage: 0.568181818182 0.547539520022 104% => OK
syllable_count: 255.6 283.868780488 90% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 2.0 1.53170731707 131% => OK
Article: 6.0 4.33902439024 138% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 2.0 0.482926829268 414% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 3.36585365854 59% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 7.0 8.94146341463 78% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 25.0 22.4926829268 111% => OK
Sentence length SD: 38.3735665823 43.030603864 89% => OK
Chars per sentence: 123.142857143 112.824112599 109% => OK
Words per sentence: 25.1428571429 22.9334400587 110% => OK
Discourse Markers: 3.85714285714 5.23603664747 74% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 4.0 1.69756097561 236% => Less language errors wanted.
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.129752971827 0.215688989381 60% => OK
Sentence topic coherence: 0.0621431712559 0.103423049105 60% => OK
Sentence topic coherence SD: 0.057898663585 0.0843802449381 69% => OK
Paragraph topic coherence: 0.0889032874926 0.15604864568 57% => OK
Paragraph topic coherence SD: 0.0599361591938 0.0819641961636 73% => OK
Essay readability:
automated_readability_index: 14.2 13.2329268293 107% => OK
flesch_reading_ease: 54.56 61.2550243902 89% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 11.9 10.3012195122 116% => OK
coleman_liau_index: 11.44 11.4140731707 100% => OK
dale_chall_readability_score: 8.64 8.06136585366 107% => OK
difficult_words: 42.0 40.7170731707 103% => OK
linsear_write_formula: 10.5 11.4329268293 92% => OK
gunning_fog: 12.0 10.9970731707 109% => OK
text_standard: 12.0 11.0658536585 108% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.