The graphs indicate the source of complaints about the bank of America and amount of time it takes to have the complaints resolved. Summarize the information by selecting and report in the main features, and make comparisons where relevant.
The given two graphs related bank of America, one of them illustrates the complaints submitted by different sources and another one which is bar graph dacites how much time bank is taking for investing data and its final action.
Most of the complaints coming to bank is from public itself, the complaints given by public is 63% of the whole complaints. Another two major sources of complaints received by bank are government agencies and different states, which are 11% and 10% respectively. Only 3% complaints bank received that are from bank employees and media each. Insurance companies' complaints are moderate around 8% of whole complaints. Other complaints were only 2% of all complaints.
Now moving to the second graph, which shows how much time bank was taking to resolve those complaints in 2000, 2001, 2002, 2003 and 2004. In 2000 bank were a little more active than 2001, because it took slightly less than 6 months time to take the final action which was increased to slightly more than 6 months to resolve the complaints. Furthermore, in coming next years bank became more aware that it took only approximate 5 months time to close the complaints, which was again reduced in 2004 to approximate four and half months time. But in 2003 the time increased to more than 5 months to resolve the complaints.
In conclusion, public has more amount of complaints to the bank in compare to any other sources and bank became more and more aware about the complaints in coming years from 2000.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-11-20 | Kaishal Ozarker | 67 | view |
| 2020-11-20 | Kaishal Ozarker | 100 | view |
- A hundred years ago people thought that human race was steadily improving in every area of life Now it seems this is not certain in all situations In which areas do you think we have made important progress nowadays In which areas do you think we still ne 61
- Table
- Bar graph 67
- Old generation often hold some traditional ideas on the correct way of life thinking and behavior However some people think that it is not helpful for the young generations to prepare for modern life in the future What is your opinion 84
- The advances in air travel are focused only in first class and this seems to have left others with no benefits at all Do you agree or disagree 73
Grammar and spelling errors:
Line 7, column 181, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e complaints in coming years from 2000.
^^^^
Transition Words or Phrases used:
but, furthermore, if, second, so, in conclusion
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.0 186% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 10.0 6.8 147% => OK
Relative clauses : 7.0 3.15609756098 222% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 8.0 5.60731707317 143% => Less pronouns wanted
Preposition: 36.0 33.7804878049 107% => OK
Nominalization: 2.0 3.97073170732 50% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1250.0 965.302439024 129% => OK
No of words: 256.0 196.424390244 130% => OK
Chars per words: 4.8828125 4.92477711251 99% => OK
Fourth root words length: 4.0 3.73543355544 107% => OK
Word Length SD: 2.58685784227 2.65546596893 97% => OK
Unique words: 119.0 106.607317073 112% => OK
Unique words percentage: 0.46484375 0.547539520022 85% => More unique words wanted or less content wanted.
syllable_count: 357.3 283.868780488 126% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 0.0 1.53170731707 0% => OK
Article: 2.0 4.33902439024 46% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 3.36585365854 89% => OK
Performance on sentences:
How many sentences: 11.0 8.94146341463 123% => OK
Sentence length: 23.0 22.4926829268 102% => OK
Sentence length SD: 57.9840388411 43.030603864 135% => OK
Chars per sentence: 113.636363636 112.824112599 101% => OK
Words per sentence: 23.2727272727 22.9334400587 101% => OK
Discourse Markers: 4.27272727273 5.23603664747 82% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 2.0 3.70975609756 54% => More positive sentences wanted.
Sentences with negative sentiment : 9.0 1.13902439024 790% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 4.09268292683 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.274530534541 0.215688989381 127% => OK
Sentence topic coherence: 0.124988188525 0.103423049105 121% => OK
Sentence topic coherence SD: 0.0518973216113 0.0843802449381 62% => OK
Paragraph topic coherence: 0.186192991509 0.15604864568 119% => OK
Paragraph topic coherence SD: 0.0281661511281 0.0819641961636 34% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 13.2 13.2329268293 100% => OK
flesch_reading_ease: 65.05 61.2550243902 106% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 9.9 10.3012195122 96% => OK
coleman_liau_index: 11.32 11.4140731707 99% => OK
dale_chall_readability_score: 7.0 8.06136585366 87% => OK
difficult_words: 36.0 40.7170731707 88% => OK
linsear_write_formula: 10.5 11.4329268293 92% => OK
gunning_fog: 11.2 10.9970731707 102% => OK
text_standard: 11.0 11.0658536585 99% => OK
What are above readability scores?
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Rates: 67.4157303371 out of 100
Scores by essay e-grader: 6.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.